Seasonal Recreation Attendant

Evermore Orlando Resort • Lake Buena Vista, FL

6h • Onsite

About The Position

Evermore Orlando Resort is redefining the Orlando vacation experience with a unique blend of upscale vacation homes, flats, villas, and a luxurious hotel. The resort offers a one-of-a-kind vacation experience with a large crystal-clear lagoon, white sand beaches, various dining options, championship golf courses, and numerous recreational activities. This role is for a Seasonal Recreation Attendant who will help guests reimagine their Orlando vacation and be part of an energetic team bringing the resort to life.

Requirements

• Must be a minimum of 18 years of age or older with current or completed high school education.
• Experience working/volunteering in an outdoor environment or with outdoor sporting activities.
• Must be able to swim. The recreation team works on and around the water which in areas can be up to 12’ deep.
• Experience with paddle craft and/or willingness to learn.
• Lifeguard and or First Aid and CPR certification (or willingness to obtain) required.
• Food Safety or RAMP certification (or willingness to obtain).
• Flexibility to work weekdays, weekends, nights, early mornings, and holidays.
• Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with guests directly and on a microphone.
• Ability to handle guest requests in a calm, professional, and empathetic manner.
• Adhere to property and company policies and procedures.
• Ability to multi-task in a fast-paced and ever-changing environment and prioritize job duties.

Responsibilities

• Welcome and assist guests with enthusiasm, providing information, guidance, and recommendations related to resort activities and amenities.
• Provide exceptional customer service to guests, welcoming them, addressing their inquiries, and ensuring their needs are met as it relates to Evermore core values: Easy on Purpose, Unexpected Delight, Service Savvy, and Insightful Innovations.
• Enforce safety rules and guidelines for all recreation activities including swimming, paddleboarding, use of fitness equipment, kayaking, slide, rope swing, and cliff jump.
• Monitor beach and water slide areas for potential hazards and take action to prevent accidents by properly reporting and following up with respective departments.
• Exhibit proper speaking and phone etiquette with the ability to communicate effectively, politely, graciously, and professionally with both guests and colleagues as it aligns to luxury service standards.
• Willingness to be trained in and execute First Aid, CPR, AED, and EAP response.
• Maintain and organize watersports equipment, including paddleboards, kayaks, life jackets, and other safety gear.
• Daily set up and break down of activities, beach furniture arrangements, rental operations, cabana set-ups, and other recreational equipment.
• Oversee and assist participants in water activities, ensuring they have the necessary equipment and follow safety protocols.
• Provide instruction and guidance to beginners or those in need of assistance with paddleboarding, kayaking, and other activities.
• Assist fitness center users with equipment set up and general use while you ensure a safe and clean workout environment.
• Maintain cleanliness and orderliness of the beach area, fitness centers, and other recreational facilities.
• Manage inventory of rental equipment, keeping track of usage, and coordinating rentals and returns. This includes reporting inventory shortages regarding equipment, activity supplies, or general use items that are necessary for the success of your role as a recreation attendant.
• Ensuring accurate billing and compliance regarding room charges, credit card payments, and cash/tip handling.
• Work cooperatively with other recreation attendants and staff members to ensure a cohesive and enjoyable experience for guests.
• Attend staff meetings and training sessions as required.
• Facilitating, organizing, and running daily activity programs such as (but not limited to): crafts, nature walks, family games, pool parties, holiday events, scavenger hunts, kid’s camps, snack service, and many more.
• Promote recreational activities and services to guests, encouraging participation and upselling rental equipment or additional services when appropriate.
• Ensure compliance with all local, state, and federal regulations related to beach and water activities, safety standards and environmental protection.
• Collect towels & trash in work area to maintain a clean and presentable guest environment.
• All other duties as required.

Benefits

• FREE Life Insurance
• FREE Short-Term Disability
• FREE Long-Term Disability
• Affordable health benefits, including Medical, Dental, and Vision coverage for your dependents
• 401K with employer match
• Robust paid time off policy
• Parental and grandparent leave
• Family and pet bereavement leave

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees