Seasonal PTS Driver, No-CDL

Harvard University • Boston, MA

8d • Onsite

About The Position

Operates a fully accessible shuttle van as a supplement to the fixed route shuttle bus service. Receives online ride requests via Harvard’s evening van mobile application and responds to requests throughout Cambridge / Allston campuses. Assists passengers with mobility impairments as needed. This is a one-year term job.

Requirements

• High school diploma or equivalent preferred.
• Three (3) to five (5) years of related passenger transport experience preferred.
• Must possess strong verbal communication skills, a clear speaking voice and solid customer service skills, including courtesy, flexibility, sensitivity, patience and humor.
• Demonstrated ability to work effectively in a customer-focused team environment required.
• Valid Massachusetts State driver’s license required.
• Driving history must meet University Operations Services standards.
• A minimum of six (6) years driving experience required.
• Basic knowledge of tablet use.
• Email (Outlook) access proficiency.
• Will be required to wear a uniform provided by employer.

Nice To Haves

• CDL is preferred.

Responsibilities

• Operates shuttle van to meet scheduled and on-demand passenger pick-up requests.
• Communicates on two-way radio with dispatcher to receive instructions and confirm changes, additions, or deletions from route schedule.
• Assists passengers with mobility impairments both entering and exiting.
• Performs daily safety inspection of vehicle and equipment. Completes vehicle condition report that includes requests for maintenance and repair.
• Performs daily cleaning of vehicle interior including: emptying the trash receptacles, sweeping the floor, and dusting the seating surfaces. Performs refueling of vehicle as needed.
• Utilizes on – demand electronic technology to provide safe ride services at night.
• Performs related duties as required which may include occasional parcel delivery.
• Participates as a member of the Passenger Transport Services Planning Team.
• Performs related duties as required.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED