Seasonal Production Operations Specialist

Macy's • Moonachie, NJ

7d • Onsite

About The Position

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Production Operations Specialist will report to the Production Operations team and support the management of operational plans and logistics for the Macy’s Thanksgiving Day Parade and other iconic Macy’s events.

Requirements

• Bachelor’s Degree in related field.
• 5+ years in a management role in event production.
• Excellent communication skills.
• Excellent customer service, interpersonal, communication and organizational skills.
• Basic math functions such as addition, subtraction, multiplication and division.
• Ability to multitask and work cross functionally with multiple business partners.
• Must have the ability to work independently with minimal supervision.
• Must be able to multitask in a fast paced environment.
• Present a professional image consistent with Macy's brand values.
• Maintains data entry requirements by following data program techniques and procedures.
• Computer competency.
• Phone etiquette.

Nice To Haves

• Production Management experience a plus.
• Experience in New York City event production and agency coordination a plus.
• Airtable or other database experience are a plus.

Responsibilities

• Manage aspects of the Macy’s Thanksgiving Day Parade event production such as vendor bookings, security planning, permitting needs, timeline and production schedule development.
• Support the management of various budgets for the production- research various vendors and negotiate prices, partner with Legal and/or Procurement teams on vendor contracts, write POs, update budget spreadsheets, and track invoice collection.
• Develop detailed operational timelines, production schedules, and site plans in partnership with all necessary stakeholders to be distributed both internally and externally.
• Manage aspects of permitting process and agency coordination for events with various coordinating city and federal agencies including NYC CECM, NYPD, DOT, DOB, FDNY, FBI, etc.; serve as primary point of contact for agency partners and prepare documents, permits, and necessary production schedules and presentations for agency review and approval.
• Develop staffing plans for production and oversee day-of support crew in onsite operations including event setup, crowd control management, event breakdown and pack up.
• Lead operational area of the Parade on day-of with limited oversight.
• Support database and record management for volunteer and production timelines as needed.
• Support event ticketing and credential strategies for allocations, printing and distribution as needed.
• Attend and manage a variety of ancillary events and meetings that support key productions including but not limited to rehearsals, on-site walk throughs, trainings, volunteer meetings, etc. that may take place on nights/ weekends.
• Provide general support during events (crowd control, lifting and moving barricades, creating and setting signage, staff and crew support).
• Assist in production of other Macy's Studios events as needed.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Benefits

• comprehensive health and wellness coverage
• 401(k) match
• paid time off
• eight paid holidays
• continuous learning
• leadership development
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager