Seasonal Pool Attendant

Proper Hospitality Careers•Santa Monica, CA

3d•Onsite

About The Position

The Seasonal Pool Attendant is responsible for ensuring a positive and safe experience for guests in the pool area. This role involves assisting guests, maintaining the cleanliness and organization of the pool area, monitoring safety, and providing excellent customer service. The attendant will also assist with poolside services, manage inventory, and ensure health and safety compliance.

Requirements

Strong customer service skills with the ability to engage guests in a friendly and welcoming manner.
Ability to maintain a clean, organized, and safe pool area.
Basic knowledge of pool safety and maintenance procedures.
Good physical stamina and the ability to stand for extended periods, lift and carry pool supplies, and perform various tasks throughout the shift.
Ability to remain calm and handle situations in a fast-paced and dynamic environment.
Ability to work in an outdoor pool environment in varying weather conditions (sun, heat, wind, etc.).
Ability to stand, walk, and lift items (up to 50 lbs.) for extended periods.
Comfortable working around water and performing tasks in a poolside setting.
Ability to handle repetitive tasks such as setting up and cleaning poolside furniture.

Nice To Haves

High school diploma or equivalent preferred.
Previous experience in hospitality or guest service roles, particularly in a pool, resort, or recreational setting, is preferred but not required.
CPR and First Aid certification is a plus (training may be provided).

Responsibilities

Greet and welcome guests to the pool area with a friendly and professional attitude.
Assist guests with finding seating, providing towels, and ensuring they have everything needed.
Respond to guest inquiries regarding pool amenities, hotel services, and local attractions.
Provide excellent customer service, ensuring guests feel comfortable and have a positive experience.
Address guest concerns or issues promptly and escalate to the Pool Supervisor or Manager as needed.
Maintain the cleanliness and organization of the pool area, including removing trash, cleaning lounge chairs, and ensuring the poolside area is free of debris.
Set up and arrange poolside furniture, umbrellas, and towels.
Ensure poolside amenities such as towels, water, sunscreen, and other guest necessities are well-stocked and replenished.
Monitor pool activities to ensure safety protocols are followed.
Ensure guests adhere to pool rules and regulations.
Respond quickly to safety concerns, incidents, or accidents and alert appropriate personnel.
Be familiar with emergency procedures and assist in case of an emergency.
Assist with poolside service requests, including arranging for food and beverages, setting up shade or towels, or fulfilling other guest needs.
Provide guests with information about available pool services, events, or special promotions.
Maintain a positive, friendly, and professional demeanor.
Ensure towels, lounge chairs, umbrellas, and other pool equipment are in good condition and available.
Assist with the inventory of pool supplies and report shortages.
Ensure pool area storage is organized and equipment is stored correctly.
Follow health and safety guidelines to ensure a clean and safe environment.
Assist in maintaining compliance with pool safety standards.
Report any safety hazards to the Pool Supervisor immediately.
Monitor guest behavior and ensure safety procedures are adhered to.
Work closely with other pool and recreation team members.
Assist the Pool Supervisor or Manager with pool events or special requests.
Communicate with housekeeping, security, and other departments to coordinate pool area needs.