Seasonal Park Patrol

Parkbridge • Wasaga Beach, ON

2d • Onsite

About The Position

This job posting is for a newly created role within our organization. We are looking for individuals with focus, ambition, and drive to help us achieve our mutual goals. We offer competitive compensation, a fun, exciting work environment, as well as opportunities for personal development and professional growth through mentoring and training. If you would like to be part of exceptional, global team with endless opportunities to learn, grow and make a difference in our communities, we encourage you to apply today! Reporting to the Resort Manager, this role is responsible for after hours minor maintenance duties (e.g. cleaning, minor repairs to resort infrastructure as needed, equipment maintenance, etc.), customer service inquiries and responding to after hours customer complaints. The successful candidate will have a demonstrated ability to work with minimal supervision in an after-hours (overnight) work environment. The role requires someone with strong communication and customer service skills as well as experience with maintenance operations in a tourism setting (preferred). If you are a self-starter, with exceptional people skills, this is a great opportunity to join a fast-growing company with a positive customer experience focus.

Requirements

• Solid customer service and/or maintenance experience in the hospitality, property management, security or police services, or hotel industry.
• Excellent interpersonal skills, and can communicate well even in challenging situations
• Experience working in Word, Excel, and Outlook.
• Willing/able to work outdoors in all kinds of weather conditions.
• Available to work flexible work hours (this is an “after hours” position).
• Ability to work with limited supervision.
• Like learning new things and developing new skills
• Ability to work with a team or independently.
• Thrive on solving problems, meeting challenges and providing great customer service
• Great at seeing both sides of an issue and finding middle ground
• Believe in adhering to standards, and are skilled at educating those around you on those standards
• Ability to prioritize situations or tasks on demand in critical situations
• Successful completion of a criminal record check.

Nice To Haves

• Experience with maintenance operations in a tourism setting

Responsibilities

• Monitoring and controlling access to all facilities in the park.
• Welcoming guests and visitors in a friendly and courteous manner
• Patrolling the property to ensure that guidelines and property standards are being followed
• Report any problems or safety hazards to the Resort Manager and / or authorities.
• Safely operate RTV, golf carts or other vehicles in order to efficiently monitor occupied campsites and common areas.
• Responding to customer concerns, complaints and queries.
• Performing minor maintenance duties including resetting breakers, minor repairs and upkeep
• Ensuring washrooms, grounds and common areas are kept up to standard: this includes, unplugging toilets, pickup and depositing garbage into dumpsters, close pools and initiate pool robots and other related duties
• Assist in monitoring levels of supplies needed (washroom & cleaning supplies) and communicate supply needs to Resort Manager.
• Other duties as assigned

Benefits

• Competitive compensation
• A fun, exciting work environment
• Opportunities for personal development and professional growth through mentoring and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees