About The Position
The Seasonal Operations Associate supports store goals during peak and high-volume business periods by delivering exceptional guest experiences and bringing the ALO Brand Mission to life. Through authentic connection, product expertise, and personalized service, this role drives operational excellence, builds customer loyalty, and contributes to a high-performing team environment.
Requirements
- 1+ years prior work experience in a client-centric, sales & operational environment.
- Passion for customer service and delivering exceptional experiences.
- High energy, upbeat and enthusiastic with the ability to integrate fun and work.
- Self-motivated with a desire to achieve results and excel individually, and as a team.
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships.
- Ability to lift, push, carry or otherwise move up to 50 pounds.
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
- Ability to stand and move for an entire shift.
- Aligns with and embodies ALO’s Guiding Principles.
Responsibilities
- Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps.
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
- Maintain and champion strong visual standards for the sales floor.
- Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
- Support a safe work environment and efficient operation through strong stockroom standards and processes.
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.
- Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence.
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
- Resolve client needs quickly & effectively ensuring customer satisfaction.
- Identify product concerns and communicate inventory needs to support the business goals.
- Support other areas of the business, including Sales & Service and Cashier, as needed.
Benefits
- Generous ALO employee discount
- Monthly Store Incentives
- Clothing Allowance
- Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
