Insomniac - Nocturnal Wonderland 2026 Seasonal Merchandise Cashier

Insomniac Holdings•San Bernardino, CA

1d•Onsite

About The Position

Insomniac is seeking highly motivated and proactive Merchandise Booth Cashiers to join the Merchandise team for Nocturnal Wonderland 2026. The ideal candidate will have a passion for dance culture and merchandising, excel at customer relations, and be a self-starter. Insomniac produces innovative music festivals and events globally, with a focus on creating an exceptional fan experience. This role involves handling customer transactions, maintaining booth organization, and ensuring customer satisfaction.

Requirements

Cash handling experience is required.
Must have great customer service skills.
Must be well organized and detail-oriented.
Basic math and counting skills are required.
General knowledge of live entertainment and Insomniac brands/shows.
Travel is required to and from work location; lodging is not provided.
Must successfully pass background check.
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

Nice To Haves

Passion for dance music.
Love of the merchandising space.

Responsibilities

Handle merchandise purchase transactions.
Ensure customer is satisfied with product being purchased before completing the transaction.
Count in all product received.
Count out all product at the end of the show.
Help set up merch booth and product displays based on guidance from Insomniac Merch mgmt. team.
Input the correct products into the cash register or Point of Sale (POS), to ensure accurate inventory is kept.
Provide excellent customer service and relations.
Help maintain booth cleanliness and organization throughout festival or event.
Follow all safety and theft prevention procedures.
Execute day to day tasks as needed.