Go! Seasonal Key Holder

Go! Retail Group•Marlborough, MA

5d•Onsite

About The Position

The Seasonal Key Holder is a seasonal, part-time retail role responsible for opening and closing the store, managing the cash register, assisting customers, supporting sales, and keeping the store organized. The role helps create an engaging shopping experience while maintaining store standards and following operational procedures. Go! Retail Group is an Austin-based, family-owned retailer operating Go! Stores, Attic Salt Stores, Toys”R”Us, Calendars.com, Snoozimals, and Tiny Headed Kingdom. The company operates year-round and seasonal retail stores across the United States, as well as third-party logistics services and distribution centers. Its stated values include innovation and collaboration, integrity and transparency, community, and fun. This position is listed as part time, up to 20 hours per week. Weekend and evening work may be needed. The retail environment is indoors, with moderate noise, and may involve working alone or with others and frequent customer contact. The role includes physical activities such as standing for extended periods, walking, reaching, handling merchandise, and occasionally lifting or carrying up to 50 pounds. Reasonable accommodations may be available.

Requirements

One year of retail experience or related-field experience.
Enthusiasm for being an impactful and innovative leader.
Self-motivation, passion for work, optimism, and a solution-oriented mindset.
High integrity, accountability, reliability, and responsibility, and openness to feedback.
Ability to create an exciting shopping experience by staying connected to customer needs.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Basic computer skills, including familiarity with POS systems and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to meet the role’s physical demands, including standing, walking, reaching, handling merchandise, and occasionally lifting or carrying up to 50 pounds, with reasonable accommodations where applicable.

Responsibilities

Greet every customer upon entry.
Execute the Five Steps to a Sale at every opportunity.
Offer current promotions and special offers.
Operate the Point of Sale system accurately.
Provide comprehensive service using calendars.com, email marketing, and in-store special orders.
Maintain a store environment that meets visual merchandising standards, engages customers, and encourages purchases.
Receive and place new shipments.
Reset features and promotions as directed.
Complete regular housekeeping tasks.
Open and/or close the store as scheduled.
Prepare the cash bank at opening.
Prepare and make nightly cash deposits at closing.
Complete the opening or closing checklist for every shift.