Seasonal Japan Market & Operations Specialist

Backroads • Berkeley, CA

1d • Hybrid

About The Position

The Seasonal Japan Market & Operations Specialist supports Backroads' Japan trips by helping align trip details, supplier commitments, documentation, and field execution across internal teams and local partners.

Requirements

• Organized, detail-oriented, collaborative, and comfortable working across teams to improve systems, solve operational issues, and support strong trip execution.

Nice To Haves

• Backroads trip operations, systems, or supplier experience preferred.
• Japan trip, logistics, or field experience helpful.
• Japanese language skills a bonus but not required.
• Strong organization, communication, and problem-solving skills.

Responsibilities

• Maintain Japan-specific leader and National Guide resources.
• Support supplier documentation, confirmations, and contracting alignment.
• Coordinate Leader Accommodation needs managed by Trip Development or the Market Expert and Trip Experts.
• Improve dietary documentation and operational processes.
• Support new trip development, presearch preparation, and operational readiness.
• Partner with Ground Ops Specialist, JTB, and OTS on transportation and trip setup.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed