Seasonal Hotel Pool Server

Westlake Village Inn • Westlake Village, CA

3d • Onsite

About The Position

Join Our Team! The Westlake Village Inn & Spa is currently hiring Seasonal Pool Servers for the season. If you have a passion for providing excellent customer service, enjoy working outdoors, and thrive in a fast-paced environment, we encourage you to apply.

Requirements

• High school diploma or equivalent required
• Previous experience in hospitality or food service preferred
• Excellent communication and customer service skills
• Ability to work independently and as part of a team in a high-paced environment
• Ability to work outdoors in varying weather conditions, including heat, sun, rain, and cold
• Ability to stand, walk, and carry items for long periods of time (up to 8 hours)
• Must have flexible availability, including evenings, weekends, and holidays
• Hair must be neatly styled and kept out of face for hygiene and safety
• Tattoos must be covered during working hours unless they are part of a religious or cultural practice (reasonable accommodations can be made)
• Facial piercings should not be visible; discreet jewelry may be permitted
• Uniforms must be worn as specified, and grooming standards must be maintained throughout the shift
• Ability to stand and walk for entire shift (up to 8 hours), with reasonable accommodations available for candidates with mobility limitations
• Ability to squat, bend, and lift items as necessary (up to 25 pounds), such as clearing dishes or carrying trays
• Ability to work long hours during peak times, including evenings, weekends, and holidays

Responsibilities

• Greet guests warmly as they arrive at the pool area and assist them in finding suitable seating
• Take accurate orders and relay them to the kitchen or bar promptly, ensuring timely and courteous delivery
• Be well-versed in the menu items, ingredients, and preparation methods to assist guests with any questions and make recommendations when necessary
• Upsell additional items, such as food or drinks, and promote hotel amenities to enhance the guest experience
• Maintain a clean and organized pool area, clearing empty dishes, drinkware, and debris
• Anticipate guest needs, address concerns or special requests promptly, and ensure their experience is enjoyable
• Work closely with kitchen staff, food runners, and bartenders to ensure smooth operations and high-quality service
• Ensure compliance with all health, safety, and sanitation regulations, including food handling and guest safety

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED