Seasonal Live In Hostel Assistant | Martha's Vineyard |

American Youth Hostels•Vineyard Haven, MA

5d•$15 - $16•Onsite

About The Position

HI USA is seeking dedicated Seasonal Hostel Assistants for its Martha’s Vineyard location. This role provides general support by managing the front desk, handling housekeeping tasks, and assisting with facility and grounds maintenance. Accommodation is provided, including a private room with shared facilities. The ideal candidate will have a passion for customer service, a love of travel, and an appreciation for HI USA’s mission. Knowledge of Martha’s Vineyard is a plus. A vehicle is not necessary as staff often use bikes or public transportation.

Requirements

High school diploma or GED.
Customer service experience.
Experience handling cash and recording sales transactions preferred.
Lifting and stretching required for bed making, furniture movement, storage of deliveries, yard work, and basic maintenance.
Must enjoy working with the public and have the ability to calmly and professionally handle conflict, guest issues, or emergencies.
Excellent oral communication and organizational skills.
Computer literacy and familiarity with Microsoft Office preferred.
Ability to work independently and as part of a larger team.
Ability to multi-task in a fast-paced environment.
Must be willing to work evenings, weekends, and holidays as schedule requires.
First Aid and CPR certification preferred; training and certification may be provided
Hostelling experience a plus.
Ability to speak a second language a plus.

Nice To Haves

Knowledge of Martha’s Vineyard and surrounding areas is a plus.
Experience handling cash and recording sales transactions preferred.
Computer literacy and familiarity with Microsoft Office preferred.
First Aid and CPR certification preferred; training and certification may be provided
Hostelling experience a plus.
Ability to speak a second language a plus.