Seasonal Guest Services Associate
Friends•W. Palm Beach, FL
•Onsite
About The Position
The Seasonal Guest Services Associate provides exceptional frontline service in the Welcome Center and Garden Shop during ILUMINA. This position involves guest check-in, ticketing, membership sales, retail support, and general event assistance. Ideal candidates are friendly, reliable, and enjoy interacting with people in a fun, festive environment.
Requirements
- High school diploma or equivalent required.
- Basic computer and cash-handling skills required.
Nice To Haves
- 1-3 years of experience in retail, hospitality, or customer service preferred.
- Experience in cultural, botanical, or nonprofit settings a plus.
- Bilingual (English/Spanish) helpful but not required.
Responsibilities
- Greet and assist guests with a warm, professional attitude.
- Process admissions, event tickets, memberships, and retail sales accurately using POS and CRM systems.
- Provide information about ILUMINA, MBG events, and Garden memberships.
- Handle questions or concerns courteously, referring complex issues to a supervisor.
- Assist with stocking, organizing, and maintaining merchandise displays.
- Ensure the Welcome Center and Garden Shop remain clean, organized, and guest-ready.
- Monitor inventory and report restock needs.
- Support daily opening and closing procedures.
- Collaborate with staff and volunteers to create a positive team atmosphere.
Benefits
- Flexible schedule
Stand Out From the Crowd
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
