Seasonal Grain Scale Operator - FS GRAIN - Ashton, IL

GROWMARK, Inc.•Ashton Township, IL

2d•$18 - $18•Onsite

About The Position

Under the direction of the Scale Coordinator, this role will primarily focus on the operations of the scale. Primary duties include accurate and complete information on inbound, outbound and transfer tickets, management of errors and/or adjustments to tickets, management of load out tickets, communication to settlement, origination and operations staff and general customer service at the elevator. This role will also assist the operations manager and office staff with filing, reporting and other duties as assigned.

Requirements

Proven computer skills
Track record of working effectively with customers
Must have and maintain a valid driver's license
Ability to work independently
Ability to travel when necessary
Must be able to work hours beyond those considered normal when necessary

Nice To Haves

Knowledge of cooperative philosophies and principles

Responsibilities

Assist in creating a positive work environment with encouraging and respectful interactions that promotes a consistent message of leadership, teamwork, profitability, and competitiveness.
Operate all aspects of the scale including inbound/outbound/transfer, weights and grades, proper account selection for customers, transfer locations and/or direct locations, inbound and outbound freight rates/charges and proper selection of hauler account.
Perform duties related to customer/cash load out tickets including invoicing.
Communicate with settlement, origination and operations staff regarding information collected at the scale, and weight/grade information in a timely fashion.
Provide basic customer service and communication including answering phones when other office staff is occupied assisting customers, and communication to customers regarding elevator hours and ticket information.
Learn and fully utilize the Scale System with the ability to generate relevant reports and manage ticket processes from start to finish.
Handle scale processes in relation to containers, including but not limited to recording proper container information and assisting with paperwork when applicable.
Assist Operations Manager, CSR Manager, CSR staff and other elevator office staff with filing, reporting, tidiness of scale operation area and other duties as time allows.
Be proficient in all aspects of the Scale Operators / CSR responsibility checklist.
Maintain a clean and professional appearance and provide courteous, timely and professional customer service.
Attend all required meetings and training programs.
Perform other related duties as assigned.