Seasonal Gate Attendant and Ranger
About The Position
The Trustees is seeking friendly, patient, and attentive rangers to work at Long Point Wildlife Refuge in West Tisbury. As a Ranger/Gatehouse Attendant, you will facilitate parking lot traffic control/closures, enforce beach rules/regulations, and assist with daily operations and maintenance of property and trail systems. The Trustees is the nation’s premier conservation and preservation organization, protecting properties of exceptional scenic, historic, and ecological value in Massachusetts for public use and enjoyment. Founded in 1891, The Trustees is a non-profit organization funded by visitors, supporters, volunteers, and its 100,000 Member households.
Requirements
- A genuine commitment to the values and mission represented by The Trustees.
- Excellent visitor contact/customer service skills.
- Ability to work with or without supervision, and as a member of a team.
- Excellent communication skills (verbal and written).
- Sound computer skills (MS Office programs).
- Ability to drive 4WD vehicles.
- Ability to work in outside all weather conditions including heat and rain.
- Ability to lift 50 lbs. and perform physically demanding work.
- Flexibility to work nights and weekends required.
- Current authorization to work in the United States a candidate must have such authorization by his or her first day of employment.
- A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy.
- A satisfactory criminal background (CORI) check.
Nice To Haves
- Experience with the operation of power tools is preferred.
- CPR & First Aid certification (highly desirable)
Responsibilities
- Greet visitors in a welcoming manner, while wearing a Trustees uniform at all times.
- Answer questions about The Trustees and the history and ecology of the properties.
- Patrol property bounds prior to opening and prepare beach equipment for day operations.
- Patrol property bounds throughout the shift and before night closing and secure all beach equipment for the night.
- Educate visitors about The Trustees mission and encourage them to become active members; direct visitors to membership brochures, distribute flyers to the public, and on bulletin boards.
- Enforce rules and regulations; exercise confidence and calm demeanor and be articulate when confronted by uncooperative visitors and when handling emergencies.
- Handle phone inquiries to provide accurate information on directions, hours of operation, fees, etc.
- Process waiver forms and payments for kayak/paddleboard rentals. Assist with the daily setup/breakdown of the rental station.
- Collect admission and/or program fees and sell memberships and permits.
- Keep an accurate count of visiting vehicles at properties.
- Assist and/or manage traffic, parking logistics and closures.
- Implement basic first aid and emergency response protocols when required.
- Help maintain clean facilities, parking locations, and other areas as needed.
- Report safety concerns, incidents, and maintenance needs.
- Effectively and professionally manage visitor complaints. Accurately report incidents according to Trustees policy.
- Perform basic maintenance and safe operation of all vehicles, including 4 wheel drive ATV’s, Sidebysides, and trucks.
- Conduct all activities in compliance with all safety guidelines.
- Assist with property maintenance, endangered species and habitat conservation as needed.
- Other duties as assigned with or without accommodation.
Benefits
- 40 hours of paid sick time upfront.
- Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
- Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
