Seasonal Fulfillment and Receiving Support Associate, Wellington Green

Macy's•Wellington, FL

2h•$15 - $20•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help deliver a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; deliver orders curbside; monitor alerts to complete Buy Online Pickup In-Store (BOPS) orders on time; and help keep the stockroom and sales floor running efficiently. The role also includes customer interactions such as greeting shoppers, resolving issues, and carefully delivering curbside orders. You contribute to customer satisfaction and store performance through attention to detail, teamwork, hospitality, and operational excellence. Colleagues support selling and sales goals while creating positive customer experiences. Daily work may include reviewing goals and promotions, receiving and tagging merchandise, organizing the stockroom, helping customers, fulfilling orders, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. At the end of the day, colleagues organize the stockroom, complete orders, and prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain stockroom organization.
Pick, pack, retrieve, and complete customer orders accurately and on time, including Buy Online Pickup In-Store orders.
Deliver orders to customers curbside and assist with customer interactions, including greeting shoppers and resolving issues.
Monitor order alerts to help ensure on-time completion.
Help maintain an efficient stockroom and sales floor, including recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
Review daily goals, learn about products and promotions, and help prepare the store for successful operations.
Share Loyalty program benefits, help customers with their needs, and provide a sincere closing interaction.
Support teammates through honesty, care, and collaboration; contribute to sales goals and store results.
Organize the stockroom, complete orders, and prepare the team for the next day.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice