REGAL West Manchester |SEASONAL FLOOR STAFF | $14.00/HR

Regal•West Manchester Township, PA

1d•Onsite

About The Position

Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as part-time employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Concession Stand or be scheduled as either an Usher or Greeter. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies, including: General cleaning duties, Regular and consistent attendance, Compliance with our company dress code; and Handle emergency situations when called upon to do so.

Requirements

Completion of cast certification program as a cast member/cashier or progress towards completion required.
Possess good public speaking, listen effectively, and respond clearly and directly.
Perform calculations with speed and accuracy and identify and correct errors.
Identify problems, gather relevant data, and note possible causes of problems.
Evaluate relevant information, recognize alternatives, and reach conclusions based on evidence.
Take action beyond what is necessarily.
Perform under pressure and/or opposition.
Possess excellent communication skills with customers, co-workers, and management.
Establish goals, budget time, and set priorities to achieve desired objectives.
Stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
May occasionally be required to lift no more than 60 pounds.
Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Upselling/Suggestive selling
Promoting the Regal Unlimited program
Scanning pre-purchased & Unlimited tickets
Promoting the Regal Crown Club & Regal App
Complying with all local, state, and federal food safety laws
Operating, preparing, and cleaning of all concession related equipment
Operating POS system, including proper cash handling & responsibility for accuracy of cash drawer, credit cards, and gift cards; as well as redeemed coupons & concession stock inventory
Managing crowd control
Enforcing MPAA rating system
Directing patrons to their auditoriums
Inspecting backpacks & packages when applicable
Cleaning auditoriums at the end of scheduled shows
Assisting guests in finding seats in auditoriums when necessary
Reporting problems, discrepancies, or unusual situations that arise
Maintaining clean restrooms, lobby area, hallways, and other areas
Conducting in theatre inspections to monitor picture and sound quality
Watch for film & content piracy
Help maintain a safe quality environment within the auditoriums
Monitoring the cleanliness and operation of theatre vending equipment
Assisting with all opening and closing duties as assigned by management
Review & scan pre-purchased tickets
Championing the Regal Unlimited Program
Welcoming & Hosting guests to the theatre