Seasonal FAST Video Systems Operator

The National Football League • Inglewood, CA

1d • Onsite

About The Position

The National Football League Digital Media Group is looking for a Seasonal FAST Video Systems Operator that is highly motivated and able to work in a fast-paced environment. The role will require an individual with a flexible schedule that is punctual and dependable. He or she will be expected to operate, monitor, and configure software relative to digital video distribution for the NFL’s FAST Channel. This position is based in Inglewood, CA and does not offer relocation or remote work.

Requirements

• BS degree and/or equivalent experience.
• Experience monitoring and responding to live streaming service health metrics, alarms, and operational incidents in a 24/7 broadcast, streaming, or FAST channel environment.
• Knowledge of digital protocols such as TCP/IP, UDP, HTTP, HLS, SRT, RTMP, SSH.
• Demonstrate exceptional attention to detail and the ability to follow instructions precisely with minimal supervision.
• Execute SCTE-35 cue insertion for live and recorded programming, following AD commands and established operational procedures to ensure seamless break triggering and ad insertion.
• Effective communicator with the ability to collaborate across control room and production teams
• Highly organized and able to manage multiple priorities simultaneously
• Flexible and adaptable, with the ability to respond quickly to changing production needs
• Strong technical aptitude with the ability to troubleshoot audio/video and playout issues
• Ability to effectively communicate technical information to internal and external stakeholders through well-organized maintenance notices, incident reports, outage summaries, and status updates
• A minimum of 2-years of experience in a Technical Support role (i.e. IT Service Desk, TOC/NOC Operations, etc.)
• Must be a Team Player, Initiative, Resourceful.
• Exceptional composure and accuracy in high-pressure, live broadcast environments
• Strong attention to detail with a commitment to on-air quality and precision

Nice To Haves

• Direct sports broadcast production and/or production operations experience (TV studio/truck experience, stadium broadcast operations) preferred
• Knowledge of Content Distribution Networks.
• Knowledge of 2110 Broadcast Networks
• Knowledge of Linux and/or Windows web servers.
• Knowledge of Cloud Video Distribution platforms
• Experience with Multi-Viewer Systems
• Working knowledge and experience with FAST distribution systems
• AI automation experience
• Knowledge of encoding standards, including H.264, AAC, GOP structure, I-P-B frame schemes, profiles, bitrates, and aspect ratios.
• Solid troubleshooting experience in Linux/Mac/Windows environments.

Responsibilities

• Support live streaming of games, weekly shows, and tent-pole events.
• Document, escalate, and manage video distribution incidents to resolution.
• Create and update operational runbooks for live on air workflows.
• Maintain documentation of video acquisition scheduling and live event programing.
• Setup and operate digital video environment in Digital Master Control (DMC).
• Provide live event support during all live operation workflows including holidays, nights, early operation windows and/or weekends.
• Perform quality control tasks for video streaming distribution.
• Perform digital ad insertion operations on FAST live games.
• Setup and maintain electronic programming guide (EPG) metadata for live game broadcasts.
• Manage video routes for international game channels.
• Collaborate with department initiatives to automate SCTE-35 insertion for DAI.

Benefits

• NFL Core Values: Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution. Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through. Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others. Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.
• NFL Leadership Attributes: Build Talent: We develop and nurture potential, empowering individuals to grow and succeed. Execute: We take action with precision, delivering results that drive our goals forward. Inspire: We motivate others through vision, energy, and a commitment to excellence. Live Our Values: We embody our core principles in every decision and action. Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position. Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact
• Talent Attributes: What we expect for our employees: Embody an enthusiastic, proactive can-do attitude Embrace grit, free from ego or entitlement Excel as a relationship builder, with the ability to influence Eager learner, driven by passion rather than just ambition Encompasses an incredible work ethic with an agile mindset

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree