Seasonal Events Associate

Bass Pro Shops•Lexington, KY

About The Position

The Seasonal Events Associate performs duties associated with store events and takes on short-term assignments and seasonal events to support the store throughout the year. The role supports a world-class customer service commitment and helps create a pleasant, productive shopping experience. The associate assists customers with buying decisions, including evaluating their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. The position also supports seasonal events, facilitates in-house outdoor skills workshops, participates in scheduled store events, and maintains a clean, neat, and safe work area. Other duties may be assigned. The role operates under general supervision using established procedures and innovation. The associate chooses from limited alternatives to resolve problems, uses occasional independent judgment to complete assignments, and often makes recommendations regarding work procedures, policies, and practices. The position may involve a noisy, hectic environment with children and parents, as well as outdoor elements and varying temperatures.

Requirements

High school education or equivalent experience.
Ability to calculate figures such as discounts and make change for customers.
Ability to perform data entry and analyze reports and ledgers.
Ability to communicate in a friendly and professional manner with customers and other associates.
Good customer service skills.
Ability to function in a noisy and hectic environment with children and parents.
Ability to stand and/or walk throughout the shift.
Ability to communicate with others to exchange information.
Ability to occasionally ascend or descend ladders, stairs, ramps, or similar structures.
Ability to occasionally repeat motions involving the wrists, hands, and/or fingers.
Ability to occasionally work in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
Ability to perform light work that may occasionally require lifting or moving objects weighing up to 100 pounds, using a team lift as needed.

Responsibilities

Provide a strong commitment to world-class customer service and ensure a pleasant and productive shopping experience for customers.
Help customers make buying decisions by identifying and evaluating their needs and recommending products.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Establish and maintain effective working relationships with management, coworkers, children, and customers.
Assist with the execution of seasonal events.
Facilitate in-house outdoor skills workshops.
Participate in scheduled store events.
Keep the work area clean, neat, and safe.
Perform other duties as assigned.