REVELxp - Seasonal Event Coordinator, Michigan State University

Revel XP LLC•East Lansing, MI

4h•Onsite

About The Position

REVELxp is a premier sports hospitality company that partners with college and professional teams and major sporting events to deliver exceptional fan experiences. They offer services such as full-service tailgates, premium hospitality events, exclusive ticket packages, event staffing, event management, premium hospitality management, and venue installations. REVELxp is seeking goal-oriented, purpose-driven, high-energy individuals to join their rapidly growing team. The company aims to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty. They believe in the community-building power of sports and work to amplify the social experience around gameday. REVELxp offers opportunities to create memorable experiences in hospitality, operations, and revenue generation within a fast-paced, fun environment. They seek innovative self-starters who want to reshape fan experiences and operate based on core values of service, entrepreneurship, and joy.

Requirements

Revenue and operations-minded individual.
Excellent interpersonal and communication skills.
Proven track record of success in event execution.
Experience building relationships with key stakeholders across multiple industries.
Ability to gather and synthesize key information.
Ability to work effectively with a variety of colleagues.
Experience in live event management.
Super detail-oriented.
Proactive problem solver.
Ability to understand and conceptualize an event plan from an initial, big picture vision down to every minute detail.
Ability to interface with clients, internal operations and managing 3rd party vendors.
Ability to perform efficiently in a high-pressure environment.
Excellent problem-solving and decision-making skills.
Exceptional interpersonal and communication skills, with a knack for building and nurturing relationships in a dynamic event environment.
Strong organizational skills, with a keen ability to gather and synthesize key information to support effective decision-making.
Thrives in a fast-paced, high-pressure environment, demonstrating poise and adaptability in the face of challenges.
Demonstrated problem-solving abilities, coupled with a proactive approach to overcoming obstacles and achieving desired outcomes.
Ability to stand and walk for extended periods during events.
Ability to lift and carry items up to 25 pounds (e.g. event materials, signage).
Ability to bend, stoop, and reach.
Manual dexterity to handle event materials and technology.
Ability to work in varied environmental conditions, including outdoor spaces.
Good visual acuity and attention to detail.
Ability to travel to event sites, including international, as needed.

Responsibilities

Execute premium events at local properties, including the creation of site maps, customer logs, signage, and catering set-ups.
Hire, train, manage, and motivate part-time event game day staff including bellhops, gameday hosts, and security personnel.
Aid in facilitating weekly coordination meetings to align staff members and define game day operational priorities and expectations.
Take charge of various operational processes, including quality control and inventory management, to ensure smooth and efficient event execution.
Update and maintain customer logs to be shared with vendor or operations team for improved communication and service delivery.
Cultivate and nurture relationships with game day vendors, serving as the main point of contact for seamless collaboration and service delivery.
Effectively problem solve before, during, and after events.
Maintain, properly store, and secure assets between events.
Provide excellent customer service onsite, addressing guest inquiries and concerns promptly and professionally.
Proactively identify opportunities to enhance the overall guest experience during events.