Seasonal Equipment Service Tech
About The Position
The Seasonal Equipment Service Technician utilizes deep technical skills with Outdoor Power Equipment to help our customers maintain the machines that are critical to completing their landscape jobs. They provide trusted assembly and repair of lawn mowers and other landscape equipment, demonstrate exceptional service and proactive communication, and radiate a positive attitude. Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP – the world’s largest publicly traded distributor of swimming pool, landscaping and outdoor living products – which employs over 6,000 team members in more than 445 sales centers worldwide. Horizon operates 90 of those sales centers across the US and is a leading distributor of landscape and irrigation products with a focus on serving the needs of professional landscape contractors. With more than 60 years of industry experience, Horizon prides itself in offering the convenience and buying power of a national company with the personalized service and attention to detail of a local store! At Horizon we believe that great memories are built outside! No matter the goal, maintaining the lawn or a complete yard overhaul, Horizon has our customers covered. We provide the trademark service, expertise and products green industry pros need to transform a yard into thriving outdoor living space. Landscaping & irrigation projects can be tough, but we provide the innovative tools, reliable equipment, and dedicated people to help our professionals get them done right and in budget.
Requirements
- Successful completion of mechanic technical/trade school; or 1 year of mechanic experience and/or training; or equivalent combination of education and experience.
- Willingness and ability to acquire OPE industry certifications and maintain manufacturers' annual updates.
- Own a set of basic tools for general repair of engines and/or power equipment.
- Maintains composure in a fast-paced environment focused on serving business owners with urgent needs.
- Investigative nature; troubleshoots with persistence and thinks critically to identify solutions to problems.
- A cooperative, dependable team player.
- Keen awareness of how actions behind-the-scenes can impact customer service.
- Aptitude to learn ever-evolving computer systems, programs, handheld technology and processes.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to multitask between repairs and commit to overtime when necessary to meet deadlines.
- Physical dexterity, coordination and steadiness.
- Must be 18 years of age or older to apply.
Nice To Haves
- High School diploma or GED.
- Bilingual (English/Spanish) a plus.
- Experience across small engines (two-cycle, four-cycle, light diesel), as well as electrical and hydraulic units, is helpful.
- Equipment and Engine Training Certifications (EETC).
- Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply!
Responsibilities
- Identifies problems with fractional horsepower gasoline engines used to power lawnmowers, garden tractors and similar machines, and resolves them in a timely manner.
- Locates causes of trouble, dismantles parts, examines for defects; then cleans, adjusts, replaces or repairs as needed and authorized by the customer.
- Communicates daily with Parts Customer Service Representative and/or Sales Center Manager regarding diagnosis, recommended courses of action, and repair status.
- Treats company-issued tools and customer equipment with utmost care.
- Observes safety and security procedures according to OSHA.
- Other duties as assigned.
Benefits
- group medical, prescription, dental, vision and life insurance
- 401(k) – offered currently with a company match
- an employee stock purchase program
- seasonal sales and rewards programs
- an Employee Assistance Program
- exclusive vendor discounts offered to POOLCORP / Horizon employees
- continuous learning – locally in sales center training sessions, virtually in our online learning center, in the classroom at our training facility in Dallas, TX, and through tuition reimbursement.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
