Freedom Boat Club - Seasonal Dock Hand in West Dennis, MA (April through October)

Brunswick Boat Group•West Dennis, MA

8d•Onsite

About The Position

Freedom Boat Club is seeking friendly and upbeat individuals to join their team as a customer-focused dock hand. This seasonal position, running from April through October, involves working by the water with a large fleet of boats, greeting members, and assisting them on the docks. The role requires availability on weekdays, weekends, and holidays. Freedom Boat Club, the nation's oldest and largest private member boat club, is part of Brunswick, a global marine leader.

Requirements

Pass a background check and drug screen
Have a valid driver’s license and a good driving record
Be at least 18 years of age
Ability to regularly complete the physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds
Ability to read and manipulate handheld tablets
Availability to regularly work weekdays, weekends and holidays
Ability to adhere to all safety policies

Nice To Haves

Experience in or around boats
Strong communication and customer service skills
Ability to maintain a calm, positive attitude during periods of high activity
Positive, cooperative attitude with the capability of working unsupervised

Responsibilities

Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Thank guests with genuine appreciation
Make and answer telephone calls using appropriate etiquette
Manage the check-in and check-out process using a handheld tablet
Perform equipment checks to make sure all necessary equipment is functional and on board
Clean and maintain vessels and Club location according to company standards
Complete daily clerical work to prepare reservation system, fuel logs and weather reports
Familiarize yourself with local waters in order to provide basic guidance to members
Speak with others using clear and professional language
Ensure your uniform and personal appearance are clean and professional
Follow all company policies and procedures
Maintain confidentiality of proprietary information
Perform other reasonable job duties as requested by supervisors
Work outside in the state’s elements and stand for an extended period of time