About The Position

The SXSW Conference Programming Department is seeking a Seasonal Conference Coordinator to ensure SXSW Conference processes and production requirements are met.

Requirements

  • Experience in a public-facing role
  • Team-oriented and collaborative attitude
  • Ability to juggle multiple tasks in a stressful environment while maintaining a positive attitude
  • Detail-oriented and self-motivated with strong time-management skills and ability to prioritize tasks efficiently
  • Ability to think critically to find creative solutions to unique problems/situations
  • Strong in-person, written, and verbal communication skills
  • Proficiency with common business and communication software (Microsoft Office Suite) and apps (Google Docs/Sheets/Slides, Slack, Basecamp, FileMaker)
  • Experience with professional networking

Nice To Haves

  • Experience in conference or event planning preferred

Responsibilities

  • Manage a large volume of emails promptly
  • Provide timely responses to stakeholders
  • Provide administrative support to the SXSW Conference as needed
  • Provide exceptional customer service
  • Assist with database information processing and maintain records to ensure session content is up to date.
  • Oversee programming taking place at assigned venues
  • Ensure Conference sessions are running on time
  • Track attendee engagement
  • Troubleshoot any on-site Conference Programming issues that arise
  • Assist registrants and speakers with customer service needs
  • Assist with any staff requests if / when shorthanded.
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