Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•Los Angeles, CA
•Onsite

About The Position

Urban Outfitters Seasonal Brand Ambassadors bring the brand to life by building authentic customer connections, expressing personal style, and sharing enthusiasm for pop culture and current trends. They help create a fun, distinctive shopping experience, support customers across in-store and online shopping, and contribute to an inspiring, organized store environment. This seasonal role calls for a collaborative, flexible team member who enjoys helping people and thrives in a fast-moving retail setting.

Requirements

  • Genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • People-first mindset and enjoyment of meeting and helping others.
  • Collaborative attitude and positive energy.
  • Comfort working in a fast-moving, changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Retail or customer service experience is a plus but not required.

Responsibilities

  • Represent Urban Outfitters through individuality, creativity, and personal perspective; stay informed about product drops, trends, and in-store and online activity.
  • Engage customers in authentic conversations, share information about exclusive drops and promotions, and recommend products with genuine enthusiasm.
  • Help maintain an inspiring, organized, easy-to-shop store by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store, online, or through a combination of channels.
  • Remain open to learning, trying new tasks, and helping where needed.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical, dental, and vision benefits, subject to location and employment-status availability and eligibility.
  • Paid time off (PTO), subject to location and employment-status availability and eligibility.
  • Retirement savings, subject to location and employment-status availability and eligibility.
  • Additional comprehensive perks and benefits, subject to location and employment-status availability and eligibility.
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