Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•Lancaster, PA
•Onsite

About The Position

Seasonal Brand Ambassadors bring Urban Outfitters to life through personal connections, individual style, and an enthusiasm for pop culture. They create an authentic, fun, and distinctive customer experience while staying current on trends, product drops, and store and online activity. The role supports customers, keeps the sales floor and displays organized and on-brand, uses in-store technology to support different shopping methods, and contributes to a positive, collaborative team environment.

Requirements

  • A genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • A people-first mindset and enjoyment of meeting and helping others.
  • A collaborative attitude and positive energy.
  • Comfort working in a fast-moving, ever-changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Express individuality and creativity while staying informed about product drops, trends, and store and online activity.
  • Engage customers in authentic conversations, share information about exclusive drops and promotions, and enthusiastically recommend products.
  • Help maintain an inspiring, organized, easy-to-shop store by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store, online, or through other shopping methods.
  • Remain flexible, try new tasks, and help where needed while learning on the job.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical, dental, and vision benefits, PTO, employee discounts, and retirement savings; availability and eligibility may depend on location and employment status.
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