Seasonal Beauty Advisor
About The Position
The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by identifying their needs, performing cashier duties, keeping merchandise fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The role supports the leadership team by contributing to sales and in-store events, delivering guest service, and following operating procedures and compliance standards. It calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The advisor greets and assists guests, personalizes recommendations, answers questions about products and services, explains promotions, and supports sales, refunds, exchanges, and online orders. They may perform makeup applications, skincare analyses, and product demonstrations, as well as book appointments and support services and store events. They help maintain merchandise displays and testers, complete operational and inventory tasks, and uphold store standards, cleanliness, and loss-prevention practices. The position requires a flexible schedule that may include days, evenings, weekends, and holidays. Work involves continuous mobility and coordination, frequent standing and other movements, and lifting, carrying, or moving up to 25 pounds during a shift.
Requirements
- Demonstrated passion for guest service and competency in selling.
- Proficiency with basic technology, such as point-of-sale systems and Apple devices.
- Ability to build and maintain strong customer relationships.
- Ability to troubleshoot.
- Ability to work independently and as part of a team.
- Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
- High school diploma is preferred.
- One year of relevant work experience, or an equivalent combination of education and relevant work experience, is preferred.
Nice To Haves
- High school diploma.
- One year of relevant work experience or an equivalent combination of education and relevant work experience.
Responsibilities
- Contribute to store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink.
- Provide exceptional guest service by greeting and engaging guests, identifying their needs, answering questions, informing them about promotions, and recommending products or services.
- Handle customer service, sales, refunds, and exchanges courteously, and assist with online orders.
- Perform makeup applications, skincare analyses, and product demonstrations.
- Book appointments and support services and in-store events.
- Stay informed about products, services, ingredients, and benefits.
- Maintain prompt, regular attendance.
- Support an inclusive environment for teammates, peers, and guests.
- Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
- Collaborate with managers and associates to help grow the business.
- Participate in ongoing brand and category training.
- Follow company policies, procedures, standards, and dress code.
- Keep the assigned work area stocked, signed, faced, and supplied with available testers.
- Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
- Participate in merchandise resets, planograms, displays, physical inventory, and shipment processing or unloading using company technology and practices.
- Protect company assets by following loss-prevention practices and providing guest service.
- Complete other operational tasks as directed.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
