Seasonal Beauty Advisor
About The Position
The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by identifying their needs, performing cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The role supports the leadership team by contributing to sales and in-store events, guest service, and compliance with operating procedures. It calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The advisor helps meet store goals for retail and service sales, guest loyalty, omni-channel sales, and shrink. They greet and assist guests, answer product and service questions, share promotions, recommend products and services, handle transactions and online orders, and provide makeup applications, skincare analysis, and product demonstrations. They also book appointments, support services and events, keep current on product knowledge, and participate in training. Additional duties include following company policies and dress standards, replenishing and maintaining assigned areas and testers, keeping the store clean, completing merchandising resets and inventory tasks, processing shipments, and following loss-prevention practices. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, and regular mobility and physical activity throughout the shift.
Requirements
- Passion for guest service and competency in selling.
- Proficiency with basic technology, such as a Point of Sale system and Apple devices.
- Ability to build and maintain strong customer relationships.
- Ability to troubleshoot.
- Ability to work independently and as part of a team.
- Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
- Ability to perform the physical activities described, including frequent standing, bending, pushing, pulling, reaching, twisting, and moving objects up to 25 lbs.
Nice To Haves
- High school diploma preferred.
- One year of relevant work experience or an equivalent combination of education and relevant work experience preferred.
Responsibilities
- Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
- Greet and engage guests, identify their needs, provide personalized service, answer questions, communicate promotions, and recommend products or services.
- Handle customer service, sales, refunds, exchanges, and online orders courteously.
- Perform makeup applications, skincare analysis, and product demonstrations.
- Book appointments and support services and in-store events.
- Stay informed about new and existing products and services, including their ingredients and benefits.
- Maintain prompt, regular attendance.
- Contribute to an inclusive environment and collaborate with managers and associates to help grow the business.
- Share information about the guest loyalty program, credit, and the Ulta Beauty app.
- Participate in ongoing brand and category training.
- Follow company policies, procedures, standards, and dress code.
- Keep assigned work areas replenished, signed, and faced, and ensure testers are available.
- Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
- Complete merchandise resets, planograms, displays, physical inventory procedures, and shipment processing using company technology and best practices.
- Protect company assets by following loss-prevention practices and providing exceptional guest service.
- Complete other operational tasks as directed.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
