Seasonal Beauty Advisor

Ulta Beauty, Inc.•Dover, DE

4d•Onsite

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by engaging with them to identify their needs, completing cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The role supports the leadership team by contributing to performance goals, guest service, and compliance with operating procedures. It calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The advisor helps achieve store goals for retail and service sales, guest loyalty, omnichannel sales, and shrink. They greet and assist guests, answer product and service questions, share promotions, recommend complementary offerings, handle transactions and online orders, demonstrate products and perform makeup applications and skincare analysis, and support appointments and in-store events. They also stay informed about products and services, participate in training, collaborate with store teams, and follow company policies and standards. Operational responsibilities include replenishing and maintaining assigned areas, keeping testers available, maintaining cleanliness throughout the store, participating in merchandising resets and inventory procedures, processing shipments, and following loss-prevention practices. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as mobility and physical activity throughout the shift.

Requirements

Passion for guest service and competency for selling.
Proficiency with basic technology, such as point-of-sale systems and Apple devices.
Ability to build and maintain strong customer relationships.
Ability to troubleshoot.
Ability to work independently and as part of a team.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink.
Greet and engage guests, identify their needs, provide product and service information, explain promotions, and recommend complementary products or services.
Handle customer service, sales, refunds, exchanges, cashier tasks, and online orders courteously.
Perform makeup applications, skincare analysis, and product demonstrations.
Book appointments and support services and in-store events.
Stay informed about products and services and their ingredients and benefits.
Maintain prompt and regular attendance.
Support an inclusive environment and share information about the guest loyalty program, credit, and Ulta Beauty app.
Collaborate with managers and associates to help grow the business and participate in ongoing training.
Follow company policies, procedures, standards, and dress code.
Replenish, sign, and face the assigned work area and ensure testers are available.
Maintain cleanliness and store standards in the salesfloor, restrooms, cashwrap, backroom, and break area.
Participate in merchandise resets, planograms, displays, physical inventory, and shipment processing using company technology and practices.
Protect company assets by following loss-prevention practices and providing guest service.
Complete other operational tasks as directed.