Seasonal Beauty Advisor

Ulta Beauty, Inc.•Springfield, OR

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by identifying individual needs, performing cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The role supports the leadership team by contributing to sales and in-store events, guest service, and compliance with operating procedures. It calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The advisor helps meet store goals for retail and service sales, guest loyalty, omni-channel sales, and shrink. Duties include greeting and assisting guests, recommending products and services, handling transactions and online orders, demonstrating products and performing makeup applications or skincare analysis, supporting appointments and events, and staying informed about products and services. The role also involves collaboration and training, maintaining store standards, replenishing and presenting merchandise, participating in inventory and shipment tasks, and protecting company assets.

Requirements

Demonstrated passion for guest service and competency in selling.
Proficiency with basic technology, such as a Point of Sale system and Apple devices.
Ability to build and maintain strong customer relationships.
Ability to troubleshoot.
Ability to work independently and as part of a team.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
Greet and engage guests, personalize service, answer questions, explain promotions, and recommend complementary products or services.
Handle customer service, sales, refunds, exchanges, and online orders courteously.
Perform makeup applications, skincare analysis, and product demonstrations.
Book appointments and support services and in-store events.
Stay informed about products and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Support an inclusive environment and share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Collaborate with managers and associates and participate in ongoing training.
Follow company policies, procedures, standards, and dress code.
Replenish, sign, and face assigned work areas and ensure testers are available.
Maintain store cleanliness and standards in the salesfloor, restrooms, cashwrap, backroom, and break area.
Participate in merchandise resets, planograms, displays, inventory procedures, and shipment processing or unloading using company technology and best practices.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.