Seasonal Arena Attendant PT

Rochester, City of•Rochester Community Center, NH

6d•Onsite

About The Position

Skilled manual work involved in the maintenance of the arena and ice surfaces; all other related work as required. Works to anticipate, meet and exceed customer service expectations and represent Rochester Recreation & Arena in a positive and professional manner.

Requirements

High school diploma
Some familiarity with ice arena operations
Able to use power and hand tools

Responsibilities

Responsible for all Arena operations during shift.
Responsible for maintaining order by enforcing the rules and regulations of the Arena.
Operates and maintains the ice re-surfacer for the purpose of preparing and maintaining the skating surface for continuous usage.
Responsible for all building maintenance functions, both technical and non-technical.
Perform routine cleaning services throughout their shift to ensure a presentable, safe facility.
Complete all opening and closing tasks pertaining to facility and point of sale operations.
Participate in the management and sale of merchandise and registrations in the pro shop utilizing recreation software.
Operate skate sharpening machine.
Responsible for identifying and remediating or relaying concerns about safety or problems with equipment or facility.
Responsible for directing and communicating with other staff on duty pertaining to schedule and facility operations.
Handle all inquiries from other agencies, groups, and citizens, including patron complaints and event crowd control.
Ensure that proper support services are provided for the facility schedule, including non-ice related facility use.
Attend staff meetings as requested.
Follow departmental policies and procedures and enforces rules and regulations.
Perform other similar or related duties as required, or as the situation dictates.