Seasonal Admissions and Experiences Zoo Worker (16+)
About The Position
Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!
Requirements
- Must be at least 16 years of age upon application.
- Computer and communication skills.
- All Zoo Workers are responsible for cash handling and customer service.
Nice To Haves
- High School diploma or GED
- Valid driver license
- Previous work experience with cashiering or money handling
- Previous work experience in customer service
Responsibilities
- Interacting with guests, including greeting, thanking, and processing ticket sales.
- Providing a great guest experience.
- Greeting, thanking, and processing ticket sales.
- Reciting narratives with kindness and consistency, and staying current with zoo knowledge.
- Properly handle ticket sales and payment transactions using a Point-of-Sales system.
- Sell tickets for Zoo admission/parking and various experiences.
- Responsible for cash pickup, verifying of funds, and cash check out.
- Knowledge of Admission and Experience procedures and duties, including cleaning of assigned area, picking of debris, equipment inspections and operation of exhibits and switchboard.
- Cash handling.
- Customer service.
- Acting as lead workers and switchboard operators (Zoo Workers 3 and 4).
- Service recovery and emergency preparedness (Zoo Workers 4).
Benefits
- Competitive benefit package
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
