Search Specialist (Office Specialist 2), Bilingual English/Spanish Preferred, Part-Time

State of Oregon•Seaside, CA

2d•Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. Opportunity awaits! Ready to make an impact? Dive into the world of clerical support where your attention to detail helps caseworkers and fosters a brighter future for families!

Requirements

A valid driver’s license and acceptable driving record are required for this position.
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An associate degree in any field; OR An equivalent combination of education and experience.
Experience handling confidential information (I.e., medical records, personal information, employment information, etc).
Experience communicating complex information verbally and in writing with diverse education, language and cultural backgrounds through different platforms. (I.e. Cell phone, email, in person, Microsoft teams).
Experience using computers to process, enter and verify detailed data with accuracy and efficiency.
Experience using time management, and prioritization skills to meet mandated deadlines with competing priorities.
Competency within the agency’s electronic information system (ORKIDS).
Proficiency with Outlook email system and Microsoft programs are essential.
Ability to develop competencies in other software applications, depending on job assignment.
Ability to work competently within the agency’s electronic information system (ORKIDS).
Ability to interact with a diverse range of individuals, including those who have experienced trauma and may struggle with emotional regulation.
Ability to handle stressful situations that demand rapid decision-making skills.
Ability to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States within three days of hire.
Ability to have a criminal history and background check conducted if selected as a finalist.

Nice To Haves

Bilingual in Spanish and English.

Responsibilities

Complete extensive searching for relatives for children placed into care or upon caseworker request to include data entry into the agency’s data information system (ORKIDS).
Review and ensure forms are completed accurately.
Conduct ICWA (Indian Child Welfare Act) searches as requested by caseworkers in accordance with ICWA policy. This would include producing and mailing ICWA letters, tracking timelines and logging information.
Conduct and input research and search data for absent parents and document efforts to meet case and court requirements.
Prepare affidavits at the completion of unsuccessful searches as necessary.