Seafood Service/Meat Manager

Hy-Vee•Quincy, IL

9d•Onsite

About The Position

The Seafood Service/Meat Manager is responsible for presenting the freshest and best quality product at a competitive retail price to customers. This role involves training employees, writing work schedules, displaying merchandise, and managing the department according to company guidelines and expectations. The manager is expected to maintain a positive attitude, create an atmosphere of friendliness and fun through flexibility and teamwork, and set high standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability.

Requirements

High School or equivalent experience
Food safety training
Over three years up to five years of similar or related work experience.
Ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Possess the ability to compose original correspondence; follow technical manuals and have increased contact with people.
Must be physically able to exert up to 100 pounds of force (energy exerted) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.
Responsible company assets including equipment and merchandise.
Has daily contact with customers, suppliers/vendors, and the general public.
Has contact with Federal/State Governmental or Regulatory Agencies twice a year.

Nice To Haves

Assistant Seafood/Service Meat Department Manager
Clerks

Responsibilities

Maintains a positive attitude and creates an atmosphere of friendliness and fun through flexibility and teamwork.
Encourages employees to greet and speak to customers, providing prompt, courteous, and efficient service.
Sets department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability.
Greets customers in a friendly manner, learns their names, and addresses them by name whenever possible.
Assists customers by escorting them to products, securing out-of-reach items, loading/unloading heavy items, and noting/passing along customer suggestions.
Answers the telephone promptly and provides friendly, helpful service, including taking product orders.
Trains, supervises, disciplines, and evaluates all department employees.
Determines weekly work schedules and establishes daily work plans for the department.
Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
Communicates with employees regarding sales and ideas.
Handles and satisfies customer issues.
Figures retail pricing and ensures correct pricing.
Analyzes weekly and monthly sales and trends, prepares ad projections, and writes ads.
Plans displays, promotions, and determines pre-orders.
Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
Understands and troubleshoots equipment and ensures maintenance is performed.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Conducts inventory of the department.
Ensures pricing is competitive in the market area.
Attends meetings and seminars.
Fills displays, checks in delivered merchandise, and works in the sales area.
Performs departmental duties as needed.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.