Seafood/ Meat Counter Sales Associate

Palmer Food ServiceRochester, NY
$16 - $18Onsite

About The Position

Palmer Food Services is seeking a motivated Seafood/Meat Counter Sales Associate to join their team. This role involves assisting customers with a variety of products, maintaining product knowledge, preparing items to customer specifications, and ensuring high standards of food safety and customer service. The company offers competitive wages, a generous benefits package, and opportunities for advancement within the company. Palmer Food Services values honesty, integrity, service, excellence, collaboration, teamwork, family, community, dependability, loyalty, and compassion.

Requirements

  • High school diploma or state issued equivalency certificate.
  • Strong interpersonal skills, friendly, outgoing personality
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced retail store environment

Nice To Haves

  • Previous experience working with meat, seafood, or other fresh food products

Responsibilities

  • Assist customers with all items sold in the Market, including fresh fish, fresh meat, chef case items, menu items, and frozen foods.
  • Maintain a basic knowledge of product offerings to answer customer questions, including types of fish, cuts of meat, cooking methods, and featured/sale items.
  • Cut, weigh, wrap, and label meat and seafood products to customer specifications and store standards.
  • Ensure all products are fresh, rotated properly, and attractively displayed in the meat and seafood cases.
  • Follow all food safety and sanitation guidelines for handling, storing, and cleaning procedures.
  • Demonstrate exceptional customer service by being polite, friendly, attentive to needs, and providing information or assistance as required—including answering phones professionally.
  • Operate the cash register system and assist with various types of transactions, including cash, check, credit cards, food stamps, gift cards, and Advantage Club cards.
  • Resolve customer issues related to sales, including special orders, complaints, and refunds.
  • Keep work areas neat, clean, and well-stocked—including inventory for fresh fish, meat, cooked food, and grocery items.
  • Adhere to store hours and coordinate with teammates for break and lunch schedules while remaining flexible based on customer demand.
  • Communicate customer needs and concerns to the Manager on Duty and collaborate with management to ensure excellent service.
  • Present a professional image through proper attire, grooming, and hygiene as outlined in the employee guidebook.
  • Abide by the Palmer Food Services Employee Handbook and demonstrate an understanding of the Company’s culture, goals, and objectives.
  • Be willing to cross-train in other areas of the company and assist where needed.
  • Perform all other duties as assigned by the Market General Manager.

Benefits

  • Tuition reimbursement to obtain your CDL
  • Medical, Dental and Vision Insurance
  • Paid Benefit Time (PTO, Holiday and Sick)
  • 401k Retirement Plan with Employer Matching
  • Eligibility for Annual Profit-Sharing Bonus
  • 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood)
  • Associate Discounts on Warehouse Food Products
  • Employee Appreciation Events
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