Seafood Manager

Weis Markets•Easton, PA

2d•Onsite

About The Position

Weis Markets is looking for a passionate and customer-focused Seafood Manager to lead their team. This role involves managing all aspects of the seafood department, from customer service and inventory management to staff training and financial performance. The ideal candidate will have a strong background in retail management, a commitment to teamwork, and a desire to contribute to the growth of associates and the community.

Requirements

High School diploma or general education degree (GED) required.
Minimum (3) years management experience in a retail/restaurant/supermarket environment.

Nice To Haves

Associate or bachelor's degree in a business-related or food service-related field desirable.

Responsibilities

Promote excellent customer relations by instilling positive customer-focused behavior with associates.
Greet customers, answer questions, and resolve concerns promptly and professionally.
Focus on continuous improvement in all areas of the department.
Take customer orders accurately and efficiently.
Create finished seafood products in a timely fashion.
Manage inventory levels and review orders to meet customer demand.
Maintain backroom organization and product storage within company guidelines.
Oversee shelf replenishment to ensure product availability, prioritizing key items.
Schedule Seafood associates, oversee training, reward performance, and delegate tasks.
Participate in associate annual performance reviews and new hire interviews.
Utilize the Learning Management System (LMS) for associate training.
Develop and implement localized merchandising plans and create displays to drive sales.
Communicate with other departments and the store manager for cross-merchandising and financial objectives.
Monitor competitor activity regarding merchandising, pricing, quality, and signage.
Prepare and maintain inventory records to calculate gross monthly profits.
Inspect seafood products and supplies upon delivery for quality and quantity.
Assist with unloading and unpacking product.
Enforce department practices for receiving, dating, and stocking product to ensure quality, accuracy, and proper rotation.
Handle spoiled and damaged product according to established procedures.
Control department expenses by improving operations, controlling labor costs, and reducing losses.
Ensure associates correctly follow company recipes for prepared products.
Maintain freshness by removing and recording out-of-code products.
Complete required product logs.
Verify department deliveries and invoices for accurate billing.
Assist with unloading merchandise and transporting it to the sales floor or storage area.
Monitor product quality and freshness.
Break down deliveries.
Keep the seafood area well-stocked and appealing.
Make suggestions and provide information on seafood preparation.
Take orders for future delivery and help fill special requests.
Resolve customer concerns promptly and courteously.
Set up displays and rotate product as needed.
Ensure seafood is fresh, saleable, and properly priced with signage.
Handle product that is spoiled, damaged, or close to expiration according to procedures.
Remove unsaleable product to ensure quality.
Weigh and wrap merchandise for customers.
Maintain necessary logs to track freshness and quality.
Adhere to all food and personal safety codes.
Maintain backroom and receiving area security and organization by promoting 5S procedures.
Ensure general sanitation in the department, following cleaning schedules and guidelines.
Dispose of trash properly.
Assist with baling cardboard or other related duties if trained.
Ensure smooth function of the department and store by cooperating with co-workers and supervisors.
Continuously improve job and department performance.
Utilize all company-provided Personal Protected Equipment (PPE).