Seafood Lead

Albertsons•Spokane Valley, WA

23h•Onsite

About The Position

This position exemplifies and ensures strong customer service in all aspects of the job. The role directs and controls the operation of the Seafood Department to achieve sales and profit objectives. As a primary contact for customers, the Seafood Manager provides friendly, courteous, and helpful service and is held accountable for the department’s results in providing superior service, increasing sales, improving gain, and containing cost. The role follows division guidelines for the implementation of the merchandising program, and is responsible for training, scheduling, supervising, and assigning duties to seafood clerks. Duties include cutting, weighing, wrapping, and packaging seafood for sale, cleaning product, ordering supplies, receiving shipments, and logging temperatures in the freezer and cooler while maintaining a clean area.

Requirements

Ability to follow company customer service procedures.
Demonstrated prior customer service skills or related experience.
Ability to interact with customers and co-workers.
Ability to work independently when necessary.
Ability to understand and follow instructions.

Nice To Haves

Prior management experience.

Responsibilities

Provide customer service as currently defined by the employer within the scope of the position and within company policy.
Train, schedule, and supervise seafood clerks to ensure optimum staffing patterns in the department.
Speak with customers to resolve problems related to the operation of the Seafood department.
Follow division guidelines for implementation of the merchandising program.
Operate electronic scanning scale to record weight of item packaged.
Apply price tags to wrapped items.
Obtain items from case on special order for customers.
Maintain cleanliness of seafood area, including wiping up spills, cleaning surfaces and cleaning equipment used in cutting and wrapping.
Replace stock in displays in the seafood area.
Ensure that all expired items are removed from the shelves daily.
Perform daily inventory and order necessary product and supplies to maintain adequate inventory.
Monitor inter-office mail and company web page daily for updated information.
Make signs for department as needed.
Other duties as assigned.