Seafood Counter/Clerk

Kroger•Kent, WA

11d

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor established quality assurance standards. Demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role serves customers, maintains and prepares department merchandise, monitors product quality and food safety, operates department equipment according to Company guidelines, and reports issues to management. The position must be performed with or without reasonable accommodation.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail experience.
A second language (speaking, reading, and/or writing).

Responsibilities

Adhere to local, state, and federal laws, safety and food safety regulations, and company guidelines.
Promote trust and respect among associates.
Help customers feel welcome by answering questions about products sold in the department and throughout the store.
Maintain knowledge of department products, answer customer questions, and make product suggestions.
Inform customers of meat specials.
Provide customers with ordered fresh or frozen products in the correct portion size, or as close as possible, to prevent shrink.
Recommend meat and seafood items to customers based on their needs.
Use meat department equipment, including refrigerators, freezers, slicers, and ovens, according to Company guidelines.
Prepare, package, label, and inventory ingredients in merchandise.
Check product quality and freshness; review sell-by dates and take appropriate action.
Label, stock, and inventory department merchandise.
Ensure Country of Origin Labels are correct for all meat and seafood products.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude and sense of urgency.
Stay current with present, future, seasonal, and special advertisements.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of items requiring repair.
Notify management of customer or employee accidents.
Report safety risks, issues, accidents, and illegal activity, including robbery, theft, or fraud.