SDWAN - Technical SME

Infosys
•$128,526 - $137,694

About The Position

The Infosys Engineering unit focuses on product-centric value delivery through innovative engineering solutions, a data-first approach to engineering and value-stream management, and technologies such as AI, machine learning, and predictive analytics. The team aims to improve delivery processes, accelerate time to market, and provide insights that support productivity and sustainable growth. In the assigned role of Architecture Consultant 2, the SD-WAN Technical SME participates in customer discussions to gather and analyze system requirements, and contributes to solution architecture, enterprise architecture, technical frameworks, and design creation. The role evaluates technologies and tools against client business needs, validates proposed architectures through proofs of concept, and contributes to integration strategies and build and deployment automation. The position also works with development teams to resolve complex technical issues during build, deployment, rollout, and support; analyzes system performance and potential landscape risks; and documents architectural frameworks and technical solutions. It requires hands-on Versa SD-WAN experience and knowledge of its architecture, features, and components. The role emphasizes communication with clients and internal teams, technical currency, quality standards, and knowledge transfer. Relocation and/or travel to the work or project location may be required.

Requirements

  • At least 5 years of hands-on Versa SD-WAN experience.
  • Experience with Versa Director, Controller, Analytics, Concerto/Arbiter, and FlexVNF.
  • Knowledge of SD-WAN architecture, segmentation, multi-tenancy, security, and service chaining.
  • Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
  • Must be authorized to work in the United States for any employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship now or in the future.

Nice To Haves

  • Working experience with Telco OSS/BSS.

Responsibilities

  • Participate in customer discussions to gather and analyze system requirements for performance, security, and scalability.
  • Suggest solution architectures, contribute to technical framework development and enterprise architecture definition, and drive design creation.
  • Identify and compare suitable market technologies and tools against client business requirements to recommend architectural options.
  • Participate in developing integration strategies based on proof-of-concept validation of proposed architectural solutions.
  • Support smooth transitions through knowledge transfer and quality standards, and contribute to build and deployment automation strategy.
  • Collaborate with development teams to resolve complex technical issues during build, deployment, rollout, and support phases.
  • Analyze system performance based on implemented architectural solutions and help identify risks in the system landscape.
  • Create artifacts documenting architectural frameworks and technical solutions for the team's knowledge repository.
  • Communicate proactively with internal teams and clients to maintain alignment with business objectives.
  • Keep up with technical advancements and maintain standards to support effective recommendations and smooth transitions.

Benefits

  • Medical, dental, vision, and life insurance
  • Long-term and short-term disability
  • Health and dependent care reimbursement accounts
  • Accident, critical illness, hospital indemnity, and legal insurance
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays and paid time off
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