Scrum Master

General Dynamics Information Technology

1d•Remote

About The Position

Seize your opportunity to make a personal impact as a Scrum Master supporting Centers for Medicare and Medicaid Services - Cloud Products & Tools (CMS - CPT). GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. The Scrum Master plays a critical role in the support of a software development and administration team in the planning, implementation, and enhancement of the Software Asset Management application. In alignment with CMS' strategic initiative to streamline asset management, achieve compliance, and optimize IT costs, this role supports the agency’s mission by leveraging advanced IT Asset Management (ITAM) processes to ensure accurate asset tracking, operational transparency, and regulatory adherence. This individual mentors team members, collaborates across CMS departments and vendors, and establishes dashboards to track program success and deliver measurable results.

Requirements

Bachelor’s degree in information systems, Business, Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
At least 1+ years of experience in Agile development environment
Certified Scrum Master (CSM), Agile Certified Scrum Master (PMI-ACP) or equivalent Agile project management certification
Expertise in Agile project management tools (e.g., ServiceNow Agile, Jira, Confluence)
Ability to manage multiple projects and work rapidly in a high tempo environment that often requires multitasking
Experience with software development or working in software development organization
Experience with Continuous Integration/Continuous Delivery pipelines and DevOps concepts
Ability to create, sustain, and enhance fostering of team dynamics and collaboration.
Energetic, goal oriented, proactive, innovative, hardworking, and patient.
Strong leadership, team coordination, and process improvement skills

Nice To Haves

5 + years of experience in Agile development environment
Experience working on complex, large-scale IT programs or enterprise-grade data centers
Advanced stakeholder management and communication skills, including conflict resolution
Expertise in risk management and development of mitigation strategies

Responsibilities

Facilitate Agile ceremonies (sprint planning, daily standups, retrospectives) and oversee backlog prioritization and refinements
Maintain JIRA and other information radiators for the teams
Mentor and coach team members on core Agile values, principles, practices, and processes
Enable team to become self-organizing and self-managing to achieve its goals
Work with the Product Management team to develop release plans and ensure product backlogs are well-groomed, prioritized and visible to all stakeholders
Motivate teams to perform and ensure team members are collectively responsible for all aspects of the committed work (analysis, development, testing, documentation, etc.)
Identify, address, and communicate project risks, dependencies, and team impediments
Ensure the team’s “definition of done” is well defined on the story, sprint, and release levels
Facilitate productivity through discussion, decision making, and conflict resolution
Shield the team from external interferences
Assist with internal and external communication, and improving transparency
Build a trusting and safe environment where problems can be raised with an emphasis on problem solving
Assess the Scrum maturity of the team and coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the team
Coach a continuous improvement mindset and recommend adjustments to established delivery practices
Participate in Scrum of Scrum meetings to ensure cross-team collaboration and coordination of release plans and integration of testing activities
Establish and maintain strong working relationships with all stakeholders, including customers
Ensure adherence to governance and compliance standards throughout project phases
Track Key Performance Indicators (KPIs) and maintain dashboards to measure team performance and operational success