About The Position

We are seeking an experienced Scrum Master to facilitate Agile team events, guide the team through planning and execution, and coach team members in Scrum, Kanban, and quality practices. This role promotes self-organization and continuous learning, aiming to eliminate bottlenecks and improve workflow efficiency. The Scrum Master will support the Product Owner in backlog management, ensure clear communication of requirements, and facilitate healthy team dynamics. Collaboration with other Scrum Masters and the Release Train Engineer (RTE) is crucial for PI Planning and ART level events, ensuring alignment across Agile Teams. The role involves analyzing team performance metrics to drive improvement and facilitate retrospectives focused on continuous improvement and value delivery.

Requirements

  • 3 years of residential requirements in the US
  • Experience working as a Scrum Master and solid working knowledge of Scrum, Kanban, and Lean Agile practices
  • Experience supporting Agile Release Trains and participating in PI Planning activities
  • Experience analyzing team metrics and using data to guide team improvement and delivery outcomes
  • Demonstrated ability to operate independently on ambiguous, high impact initiatives with executive visibility
  • Demonstrated ability to coach teams on Agile practices, self organization, and continuous improvement.
  • Proven ability to collaborate with Product Owners, Release Train Engineers, and other Scrum Masters
  • Proven solid strategic thinking, analytical problem solving, and stakeholder influence skills
  • Proven solid facilitation skills with the ability to lead effective, time boxed Agile ceremonies
  • Previous Optum Experience is Required

Nice To Haves

  • Experience in regulated or healthcare environments
  • Experience working within a SAFe or scaled Agile environment.
  • Experience using AI assisted tools to support Agile delivery activities such as backlog refinement, planning, retrospectives, and flow analysis, while ensuring human ownership and decision making remain intact.
  • Experience in Agentic Scrum integrating AI agents into Agile.
  • Experience using AI-powered tools to automate reporting and track performance metrics.

Responsibilities

  • Facilitate Agile team events, including Daily Stand ups, Iteration Planning, Iteration Reviews, and Iteration Retrospectives, ensuring meetings are productive and conducted within established timeboxes.
  • Guide the Agile team through planning, execution, review, and reflection activities to support consistent delivery.
  • Coach team members in Scrum, Kanban, and quality practices.
  • Promote and reinforce self organization and self management within the Agile team.
  • Mentor team members to foster a continuous learning mindset and encourage independent problem solving.
  • Identify and help eliminate bottlenecks, delays, and waste to improve team workflow efficiency.
  • Assist the Agile team in meeting delivery goals and maintaining focus on iteration and PI objectives.
  • Support the Product Owner in backlog management and prioritization activities.
  • Ensure requirements and priorities are clearly communicated and understood by the team.
  • Facilitate healthy team dynamics around scope, priorities, and commitments.
  • Collaborate with other Scrum Masters and the Release Train Engineer (RTE) during PI Planning and ART level events.
  • Support coordination and alignment across Agile Teams within the ART.
  • Analyze team performance metrics, delivery progress, and key performance indicators.
  • Guide the team in using metrics and insights to address challenges and improve execution.
  • Facilitate retrospectives focused on continuous improvement and value delivery.
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