Scrum Master

PNC•Strongsville, OH

1d•Onsite

About The Position

Serve as a servant leader who builds trust, fosters collaboration, and adapts easily to a wide range of team personalities and working styles. Facilitate team ceremonies with confidence—removing blockers, guiding discussions, and ensuring constructive interaction among all members. Act as the team’s coach and cheerleader, supporting continuous improvement, encouraging accountability, and helping members grow in Agile maturity. Guide teams in Agile best practice while flexibly applying Scaled Agile concepts such as PI Planning, iteration planning, and confidence voting. Manage and maintain team documentation and workflow in Confluence, ensuring clarity, transparency, and alignment across teams. Support coordination across multiple squads or release trains, helping the team stay connected to roadmap priorities and dependency management. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Agile Methodology
Atlassian Confluence
Backlogs
Continuous Improvement
Customer Solutions
Information Management
Organizational Analysis
Pi Planning
Product Lifecycle Management (PLM)
Program Administration
Scrum
Software Testing

Responsibilities

Supports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices.
Ensures team adherence to Agile principles.
Provides coaching to the Scrum Team(s) on how to execute the Scrum framework.
Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk.
Tracks and communicates the overall team progress providing visibility to stakeholders.
Serves as a filter to remove impediments to progress as identified by the team.
Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities.
Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service