Scrum Master

Capital Technology Group

1d•$110,000 - $140,000•Hybrid

About The Position

CTG is seeking a Scrum Master to support a mission-critical identity and access management program serving U.S. Citizenship and Immigration Services (USCIS). This program serves as the identity backbone of USCIS, managing how every employee, contractor, and partner agency logs in, what they can access, and how those credentials are managed and protected.

Requirements

Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience)
8+ years of professional experience supporting software development, project delivery, or Agile programs
Experience serving as a Scrum Master on Agile software development projects
Strong understanding of Agile methodologies, Scrum principles, and software delivery lifecycles
Experience facilitating group discussions, workshops, interviews, and training sessions
Experience gathering, analyzing, and documenting functional and non-functional requirements
Experience coordinating cross-functional teams during testing, deployment, and release activities
Strong communication, facilitation, organizational, and stakeholder management skills
Ability to work effectively across multiple teams within a large-scale enterprise environment
US Citizens
Able to obtain Public Trust clearance

Nice To Haves

Certified Scrum Master (CSM), PMI-ACP, CSP, SAFe, or similar Agile certification
PMP, Lean, Six Sigma, or other project management certifications
Experience supporting Identity and Access Management (IAM), authentication, authorization, or SSO platforms
Experience supporting federal government agencies

Responsibilities

Serve as Scrum Master for Agile software development teams operating in two-week sprint cycles
Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
Partner with product owners, business analysts, engineers, QA, DevOps, and program leadership to support successful delivery outcomes
Analyze user and stakeholder needs to help identify functional and non-functional requirements
Coordinate activities across multiple delivery teams and shared program resources
Track sprint progress, team performance, and delivery metrics while identifying opportunities for continuous improvement
Remove impediments and help teams maintain focus, productivity, and momentum
Support user acceptance testing (UAT), training, and production deployment activities
Identify, communicate, and help mitigate project risks and delivery challenges
Facilitate stakeholder discussions, workshops, interviews, and working sessions
Mentor and support junior team members while contributing to a collaborative Agile culture
Promote Agile best practices and continuous improvement across the program