Scrum Master

PNC•Strongsville, OH

1d•$75,000 - $137,500•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Scrum Master within PNC's Retail Tech organization, you will be based in Pittsburgh Pa, Dallas Tx, Strongsville Oh or Birmingham AL. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
No Required Certification(s)
No Required License(s)

Nice To Haves

Certified Scrum Master (CSM) or equivalent Agile certification
Proven experience as a Scrum Master supporting Agile delivery teams
Strong Agile/Scrum methodology expertise and practical application
Experience supporting production releases in enterprise environments
Familiarity working within the financial services industry or other highly regulated environments
Excellent communication, facilitation, and stakeholder management skills
Exposure to or experience with Artificial Intelligence (AI) initiatives or technologies
Experience supporting mobile application development teams
Knowledge of scaled Agile frameworks (SAFe, LeSS, etc.) is a plus

Responsibilities

Serve as a servant leader and coach to Agile teams, promoting Agile/Scrum best practices and continuous improvement
Facilitate core Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
Remove impediments and proactively manage risks to ensure timely and successful delivery of initiatives
Partner closely with Product Owners to maintain a well-groomed and prioritized backlog
Support and coordinate production releases, ensuring readiness, quality, and minimal disruption
Collaborate with stakeholders across technology, business, and compliance teams in a regulated environment
Drive transparency through reporting, metrics, and Agile tooling (velocity, burn-down charts, etc.)
Foster a culture of accountability, ownership, and continuous learning within the team
Ensure adherence to enterprise governance, risk, and compliance standards

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service