Scrum Master

Sun Life • Toronto, ON

10d • CA$80,000 - CA$128,000 • Hybrid

About The Position

At Sun Life, we work together, share common values, encourage growth and achievement. Join our talented, diverse workforce and launch a rewarding career. The Scrum Master is empowered to introduce better ways to help the squad perform at its highest level and is responsible for ensuring the team lives agile values and principles. The incumbent will actively participate in developing and supporting 1-2 high performing/self-organizing squads. This includes clearing obstacles, establishing an environment where the squad can be effective, ensuring a good relationship between the team, product owner and delivery, as well as others outside the team.

Requirements

• 2-5+ years' experience as a Scrum Master in agile delivery / transformation / training / coaching.
• IT experience and/or understanding the Software Development Life Cycle (SDLC)
• 3-5+ years' experience with Agile Toolsets (JIRA, Confluence, Miro).

Nice To Haves

• Certified SASM or Certified SSM, Certified Scrum Master (CSM), Kanban Management Professional (KPM) is preferred.
• Experience in scaled Agile environments, SAFe certification is preferred.
• Certified SAFe Release Train Engineer (RTE) is an asset.
• Experience leading or shaping large transformational efforts is an asset.
• An effective communicator at all levels, in both structured and non-hierarchical, informal structures.
• Experience in coaching squads with various profiles and maturity levels.
• Experience in insurance, health, or financial industry is an asset.

Responsibilities

• Implement and promote the use of Agile methodology within the agile teams.
• Facilitate agile ceremonies including sprint planning, sprint review, retrospectives, and daily standup.
• Create a forum for discussing vision, goals, and Product Backlog items amongst the team.
• Identify, manage, and help mitigate issues and risks, with particular emphasis on timely removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution.
• Support stakeholder engagement to build and maintain a prioritized Product Feature Backlog.
• Compliance with SLF policies and procedures for delivery and implementation.
• Ensure the team embraces the agile principles, values, and framework.
• Coach the team and help lead and ensure the “agile mindset” is fully adopted and understood.
• Assess and coach the squads to higher levels of performance, focus, commitment, respect, and openness while tracking acceleration metrics.
• Encourage an environment of open communication and collaborative problem solving and where the impact of mistakes can be minimized through early detection as well as making them into learning opportunities.
• Support the overall growth of HRDS business agility through facilitating tools like the quarterly health check.
• Develop and nurture strong partnering relationships with Product Owner, Squads, and stakeholders.
• Develop strong partnerships with the Product Owner and the Squads (agile teams) to gain strong understanding of objectives, sustain open dialogue to manage team backlogs efficiently.
• Influence a wide range of stakeholders (i.e., Business, Delivery, IT) to remove impediments and maximize team output.
• Support and educate the Product Owner and the squads on agile principles and practices to preserve the team from external pressures which may inhibit its productivity.
• Protect the Squad from outside interruptions and distractions.
• Brings a high-energy and passionate outlook to the job and can influence those around them.
• Able to build a sense of trust and rapport that creates a comfortable & effective workplace.

Benefits

• Great Place to Work® Certified in Canada and the US
• Great Place to Work® award for Best Workplaces for #HybridWork
• Named “Best Places to Work” by Glassdoor
• Canada Award for Excellence for Mental Health at Work
• Flex hours and Flexible hybrid work model including in-country work-from-home if you prefer.
• Competitive salary and bonus structure influenced by market range data
• Pension, stock, and savings programs to help build and enhance your future financial security
• A friendly, collaborative, and inclusive culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed