Scrum Master (SAFe / Agile Release Train - Communications)

Capgemini • New York, NY

42d • $100,000 - $118,000 • Hybrid

About The Position

We are seeking an experienced Scrum Master with program-level delivery experience to support a Communications Agile Release Train (ART) within a large insurance transformation. This role focuses on agile execution, cross-team dependency management, and coordination with internal platform teams and external vendors in a co-sourced delivery model.

Requirements

• 8+ years of total IT experience, including 5+ years in a Scrum Master role.
• Hands-on experience working in SAFe / Agile Release Train (ART) environments.
• Proven experience supporting PI Planning and ART-level ceremonies.
• Strong experience managing cross-team, cross-ART, and third-party dependencies.
• Experience working in co-sourced delivery models with onshore/offshore teams.
• Strong communication, facilitation, and stakeholder management skills.
• Proficiency with Jira, Azure DevOps, or Rally.

Nice To Haves

• Experience supporting Communications, Digital, or MarTech Agile Release Trains.
• Exposure to customer communications platforms (OpenText Exstream, xPression, Quadient, Adobe).
• Experience within the insurance or financial services domain.
• SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), and/or PMP certification.

Responsibilities

• Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives) for one or more teams within the Communications ART.
• Support PI Planning, iteration execution, and ART-level ceremonies in alignment with SAFe Agile practices.
• Identify, track, and proactively manage dependencies across teams, ARTs, shared services, and third-party vendors.
• Coordinate delivery timelines with internal platform/integration teams and external partners.
• Remove impediments, manage risks, and drive predictable sprint and PI delivery.
• Maintain and communicate program-level status, risks, and dependency dashboards.
• Partner closely with RTEs, Product Managers, Product Owners, and Solution Leads.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed