Scrum Master - Enterprise Data Management

Voya Financial • Hartford, CT

2d • Remote

About The Position

The Scrum Master enables effective, predictable, and value-focused delivery across Enterprise Data Management scrum teams by bringing together Agile discipline, facilitation, coaching, and delivery visibility. This role partners closely with Product Owners, Engineering Leaders, Tech Leads, team members, and business stakeholders to ensure work is well understood, appropriately prioritized, and ready for execution. Success in this role requires a proactive, independent, and action-oriented mindset, along with strong critical thinking, judgment, communication, and follow-through. The ideal candidate will help teams maintain momentum, identify and remove blockers, challenge assumptions constructively, and drive practical continuous improvement. This position allows 100% remote work from home or work to be performed in any of our major office locations with a hybrid schedule.

Requirements

• High School Diploma or GED; Bachelor’s degree preferred. High School Diploma/GED plus 2 years of experience may be considered in lieu of a Bachelor’s degree.
• Minimum of 5 years of demonstrated experience serving as a Scrum Master in a cross-functional Agile delivery environment.
• Hands-on Scrum Master experience. Certification-only exposure is not sufficient for this role.
• Experience supporting technology teams.
• Strong working knowledge of Agile and Scrum principles, practices, and team-level execution.
• Experience supporting delivery visibility, planning, dependency management, risk identification, and impediment removal.
• Strong facilitation, communication, stakeholder partnership, and conflict resolution skills.
• Ability to build effective partnerships across engineering, product, business, and leadership stakeholders, including Product Owners, Tech Leads, Engineering Leaders, and business partners.
• Comfortable working in fast-paced, dynamic environments and navigating ambiguity with sound judgment and follow-through.
• Ability to think critically, ask thoughtful questions, challenge assumptions constructively, and recommend practical improvements to team processes and delivery practices.
• Comfortable working with full-time employees, vendor resources, and offshore team members.

Nice To Haves

• Experience supporting data-focused teams or Enterprise Data Management environments.
• Experience in financial services, retirement, wealth, employee benefits, insurance, healthcare, retail, or other complex enterprise environments.
• Agile certification, such as Certified ScrumMaster (CSM), or equivalent Agile training.
• Experience supporting multiple Agile teams simultaneously.
• Demonstrated ability to help teams mature Agile practices while balancing servant leadership with practical execution support.

Responsibilities

• Establish, schedule, and facilitate Scrum ceremonies as needed, including Backlog Refinement, Sprint Planning, Tasking, Daily Scrum, Sprint Demo, and Sprint Retrospective, ensuring each has clear purpose, participation, and outcomes.
• Coach and influence teams to adopt Agile principles, practices, and behaviors that improve team effectiveness, delivery outcomes, and organizational consistency.
• Establish and reinforce Agile standards and team agreements, including Definitions of Ready and Done, while adapting practices to fit team maturity, context, and organizational expectations.
• Enable strong team ownership, accountability, and self-organization by reinforcing transparency, alignment, and shared responsibility for delivery.
• Maintain clear visibility into team commitments, progress, blockers, dependencies, and risks to support informed decision-making across the team and stakeholders.
• Identify, surface, and actively help remove impediments impacting flow, focus, or the team’s ability to deliver value, stepping beyond traditional role boundaries when necessary to help the team succeed.
• Drive follow-through on retrospective actions and continuous improvement efforts, providing actionable feedback to improve team effectiveness.
• Use metrics and delivery insights to identify trends, uncover opportunities for improvement, and drive better team effectiveness, predictability, and outcomes without adding unnecessary process overhead.
• Partner closely with Product Owners, Engineering Leaders, Tech Leads, and team members to ensure work is well-defined, prioritized, and ready for execution.
• Facilitate alignment with other Scrum Masters and stakeholders when dependencies, sequencing, or shared deliverables require coordination.
• Help teams navigate ambiguity, identify gaps in thinking, facilitate timely decisions, and drive clarity across competing priorities, ownership concerns, and delivery challenges.
• Support delivery planning and operational activities, including forecasting, capacity planning, PI Planning, transition-to-maintenance efforts, and ensuring required artifacts, such as Planview and CMDB, are completed and maintained.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED