Scrum Master / PMO Coordinator - Onsite in Charlotte

CapgeminiAtlanta, GA
$61,087 - $104,364Onsite

About The Position

Onshore Scrum Master / PMO Coordinator to support program leadership in driving day-to-day project execution, stakeholder coordination, and governance activities. This role will act as a key operational delegate, ensuring seamless tracking, reporting, and communication across multiple workstreams. The individual will work closely with senior stakeholders and offshore teams, helping establish a lean onshore PMO-like structure to enable efficient delivery and governance.

Requirements

  • Strong experience as a Scrum Master / Project Coordinator / PMO Analyst
  • Hands-on experience with Agile (Scrum/Kanban) and Waterfall methodologies
  • Expertise in JIRA, Confluence, and project tracking tools
  • Strong experience in status reporting, governance, and compliance tracking
  • Excellent communication and coordination skills
  • Proven experience working with senior leadership and global teams (onshore/offshore model)
  • Ability to drive meetings, follow-ups, and escalations effectively
  • Strong attention to detail in tracking, reporting, and documentation
  • Ability to manage multiple workstreams and priorities simultaneously
  • Problem-solving mindset with proactive follow-through

Responsibilities

  • Track and manage day-to-day tactical action items arising from leadership discussions with internal and external stakeholders
  • Ensure timely follow-ups, closures, and escalations where necessary
  • Engage with HLT LOB DCMS Champions (CLT) and track delivery-specific action items across assigned Pods
  • Collaborate with onshore/offshore teams to ensure alignment and execution
  • Prepare, draft, and circulate meeting minutes (MoMs) with clear action tracking
  • Monitor and report on hard-gate compliance across programs and delivery streams
  • Track and report TCI JIRA gaps, defects, and errors
  • Coordinate with PMO and delivery teams to ensure transparency and remediation tracking
  • Support ongoing PMO activities including status reporting, tracking dashboards, and governance cadence
  • Assist in building and managing a lightweight onshore PMO structure aligned with program needs
  • Drive PTX-related coordination, communication, and tracking activities
  • Provide operational support to leadership (including coordination with key stakeholders such as Justin Peterson)

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility
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