Scrum Master II

GAINSCO•Richardson, TX

2d•Hybrid

About The Position

GAINSCO is seeking an experienced Scrum Master II to lead multiple Agile teams focused on enhancing its core insurance platforms, including policy administration, claims processing, and customer-facing systems. This role is crucial for driving Agile transformation and delivering high-impact solutions within the personal auto insurance industry. GAINSCO, founded in 1978 and acquired by State Farm in 2020, emphasizes non-standard personal auto policies and aims to make insurance more accessible. The company values passion, creativity, and a commitment to excellence, offering a supportive environment for professional growth and long-term success.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field required.
Certified Scrum Master (CSM) required.
5+ years as a Scrum Master in software development or IT delivery required.
Deep understanding of Agile/Scrum frameworks in regulated, enterprise environments.
Proficiency with Azure DevOps and Agile project management tools.
Proficiency with CI/CD tools (Jenkins, GitHub, Azure Pipelines).
Strong stakeholder engagement and facilitation skills.
Ability to manage multiple priorities and coach teams effectively.
Excellent problem-solving, facilitation, and conflict-resolution skills.
Strong organizational and time management abilities.
Effective communicator with the ability to influence and align teams.
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Nice To Haves

Advanced CSM (A-CSM) preferred.
2+ years supporting insurance or financial services systems preferred.
Familiarity with personal auto insurance domains (quoting, policy admin, claims, billing) is a plus.
Experience with Guidewire or DuckCreek platforms preferred.

Responsibilities

Facilitate Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) across multiple teams.
Coach development teams and Product Owners on Agile best practices and enterprise delivery standards.
Remove impediments and manage cross-team dependencies, especially those involving legacy systems and data platforms.
Partner with Product Owners to maintain prioritized, well-groomed backlogs aligned with business goals.
Drive delivery of strategic initiatives such as digital transformation, API integrations, and system modernization.
Track and leverage Agile metrics (velocity, burndown, cycle time) to promote continuous improvement.
Ensure compliance with IT governance, security, and regulatory standards.
Collaborate with QA, DevOps, Security, and Compliance teams to support high-quality, secure releases.
Mentor junior Scrum Masters and contribute to Agile community of practice.