Scrum Master Associate

PNC Bank•Farmers Branch, TX

19h•Onsite

About The Position

Supports the day to day activities of an Agile Crew by facilitating Scrum events (stand ups, sprint planning, reviews, retrospectives) and ensuring they are productive, time boxed, and aligned to Agile@PNC practices. Partners with the Product Owner and Crew members to promote backlog readiness, clear acceptance criteria, and shared understanding of sprint goals, value delivery, and Definition of Done. Assists in tracking and managing work against the sprint backlog and delivery milestones, escalating risks, dependencies, and impediments that may impact team commitments. Coaches Crew members on foundational Agile and Scrum principles, supporting a culture of collaboration, accountability, continuous improvement, and psychological safety. Collaborates with peer Scrum Masters, Delivery Leads, and stakeholders to align on delivery expectations, governance requirements, and Agile metrics. Supports adoption of PNC approved tools, templates, and methodologies, ensuring compliance with enterprise change, risk, and delivery standards. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Agile Methodology
Customer Solutions
Information Management
Organizational Analysis
Product Lifecycle Management (PLM)
Program Administration
Scrum
Software Testing
Agile Development
Coaching Others
Conflict Management
Design Thinking
Group Facilitation
Interpersonal Relationships
IT Standards, Procedures & Policies
Listening
Planning and Organizing
Problem Solving

Responsibilities

Facilitates Scrum events (stand ups, sprint planning, reviews, retrospectives) and ensuring they are productive, time boxed, and aligned to Agile@PNC practices.
Partners with the Product Owner and Crew members to promote backlog readiness, clear acceptance criteria, and shared understanding of sprint goals, value delivery, and Definition of Done.
Assists in tracking and managing work against the sprint backlog and delivery milestones, escalating risks, dependencies, and impediments that may impact team commitments.
Coaches Crew members on foundational Agile and Scrum principles, supporting a culture of collaboration, accountability, continuous improvement, and psychological safety.
Collaborates with peer Scrum Masters, Delivery Leads, and stakeholders to align on delivery expectations, governance requirements, and Agile metrics.
Supports adoption of PNC approved tools, templates, and methodologies, ensuring compliance with enterprise change, risk, and delivery standards.
Fosters Agile values and practices.
May begin to support a scrum team.
Ensures team adherence to Agile principles.
Assists with coaching a Scrum Team on how to execute the Scrum framework.
Experiments with processes and tools that encourage continuous improvement to optimize velocity and quality while mitigating risk.
Works in partnership with more senior scrum masters to protect the team from outside influences to ensure the team remains focused on Scrum Team priorities.
Partners with the Product Owner to ensure the backlog items are prioritized based on business value.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.