Scrum Manager

General Motors•Markham, ON

16d•Hybrid

About The Position

The Scrum Manager – Software Quality Automation leads an agile team focused on building and scaling test automation and quality practices across VEST. This role partners closely with Product Owners, Engineering Managers, and technical leads to drive execution on test coverage and quality, software visualization, BTS quality and AI solutions, and CI/CD pipeline support. You will enable the team to deliver high-quality, automated solutions such as BDDU, BDDbot, and continuous integration/delivery capabilities, while fostering a culture of transparency, continuous improvement, and built-in quality.

Requirements

Bachelor’s degree in Computer Science, Software Engineering, Electrical/Computer Engineering or related field, or equivalent experience.
3+ years of experience as a Scrum Master / Scrum Manager / Agile Delivery Lead with software teams.
Hands-on experience with agile/Scrum practices and tooling (e.g., Jira/ESP, Azure DevOps, or similar).
Experience working with CI/CD pipelines and automated testing environments.
Strong facilitation, conflict-resolution, and stakeholder-management skills.
Excellent written and verbal communication skills.

Nice To Haves

Experience in embedded software, automotive, or test automation / quality engineering environments.
Familiarity with SAFe and large-scale agile (PI Planning, ART events).
Experience with BDD/BDDU, test automation frameworks, and/or AI-assisted quality tools.
Relevant certifications (e.g., CSM, PSM, SAFe SSM/RTE) are an asset.

Responsibilities

Facilitate all Scrum events (backlog refinement, sprint planning, daily stand-ups, reviews, retrospectives) and ensure they are outcome-oriented.
Help the team define clear sprint goals aligned to priorities such as test coverage/quality enhancement, software visualization, BTS quality improvements, AI-driven solutions, BDDU/BDDbot, and CI/CD pipeline support.
Track and improve flow using data (throughput, predictability, quality metrics) and drive actions from retrospectives.
Partner with the Product Owner and technical leads to maintain a healthy, prioritized backlog with clear acceptance criteria.
Coordinate cross-team dependencies with partner teams (e.g., development, test infrastructure, CI/CD, platform) and ensure risks and blockers are surfaced early.
Proactively identify and remove impediments affecting the team (tools, process, alignment, access, decisions).
Escalate risks and issues with clear impact and options, and drive follow-through to closure.
Coach team members on agile, Scrum, and SAFe practices (PI Planning, Inspect & Adapt, built-in quality, DevOps/CI/CD mindset).
Promote disciplined practices around definition of ready/done, quality gates, automation, and continuous improvement.
Ensure consistent communication with leadership and partner teams on team capacity, commitments, and progress.
Represent the team in ART-level ceremonies and forums as needed, aligning team objectives with PI and organizational goals.