Scrum Lead – E-Commerce & Martech Pod

ADT • Irving, TX

6h • Onsite

About The Position

We are looking for a high-impact Scrum Lead to enable a cross-functional pod delivering across ADT’s E-Commerce and Marketing technology ecosystem. This is not a traditional Scrum Master role focused on ceremonies alone. You will act as a delivery enabler, flow optimizer, and accountability driver, helping a team of engineers (Levels I–III), Product, and stakeholders execute efficiently across a complex stack including SFCC, SFMC, MuleSoft, and CMS platforms. You will partner closely with the Product Manager and Tech Lead (Engineer III) to ensure the pod operates with clarity, speed, and high quality, while continuously improving how work gets done.

Requirements

• 4+ years of experience in Agile delivery roles (Scrum Master, Agile Lead, Delivery Lead)
• Experience working with engineering teams in a digital product environment
• Proven ability to drive delivery in complex, cross-functional ecosystems
• Strong understanding of Agile principles, with a pragmatic (not dogmatic) approach
• Ability to balance structure and flexibility based on team needs
• Skilled at identifying bottlenecks and improving team flow
• Experience working with modern digital stacks (e-commerce, APIs, front-end frameworks)
• Strong communicator who can work across Product, Engineering, and business stakeholders
• Ability to challenge constructively and drive accountability
• Comfortable operating in a fast-paced, evolving environment
• Applicants must be authorized to work for any employer in the U.S. We are unable to support or sponsor any U.S. immigration benefit (such as, but not limited to, H-1B, TN, STEM OPT) now or in the future.

Nice To Haves

• Preferred if familiar with E-Commerce platforms and how work flows across systems typically integrated with E-commerce platforms.

Responsibilities

• Own the end-to-end execution rhythm of the pod
• Ensure work is clearly defined, prioritized, and ready for engineering
• Track progress, identify risks early, and drive resolution
• Hold the team accountable to commitments without creating unnecessary overhead
• Run lean, high-value ceremonies (planning, stand-ups, retrospectives)
• Continuously improve team processes to maximize flow and throughput
• Eliminate blockers and reduce friction across teams and dependencies
• Support a high-autonomy, high-accountability team structure
• Partner with the Tech Lead to ensure engineering work is sequenced and unblocked
• Collaborate with Product Owner to ensure backlog clarity and readiness
• Manage dependencies across platforms (SFCC, SFMC, APIs, CMS)
• Coordinate with external teams (e.g., marketing, analytics, platform teams)
• Ensure E2E initiatives are tracked and delivered across systems
• Reinforce the team’s model of engineer-owned quality (TDD – Test-Driven Development)
• Ensure work includes clear acceptance criteria and testing expectations
• Track delivery metrics (cycle time, predictability, quality signals) and drive improvements
• Encourage adoption of AI tools to improve Sprint planning and estimation, Documentation and clarity, Delivery insights and retrospectives
• Help the team operate more efficiently using modern tooling and automation

Benefits

• ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed